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Perform a Powerwash factory reset on your Samsung Chromebook

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A Powerwash factory reset erases all the information on your Chromebook's hard drive, including your settings, apps, and files. The factory reset won't delete any of your files on Google Drive or an external hard drive.

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The camera (or webcam) on your laptop is considered a "plug and play" device. This means that your Chromebook should recognize the device without the need of drivers to operate it. If there is an issue with your camera, it could be due to a software glitch or an issue with the hardware itself.
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A lagging internet connection or other connection issues on your Chromebook can be caused by a few things, such as your network speed or privacy settings. You can check these as well as other settings and options to get your internet connection working again.
 Samsung Chromebook crashes or freezes
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If your Chromebook is crashing and freezing, there are a few things you can try before going directly to a factory reset. Refreshing your Chrome browser, closing all your opened tabs, and uninstalling problematic programs can help get your device running again.
 Samsung Chromebook performance is lagging
Samsung Chromebook performance is lagging
There are a few factors that can affect your Chromebook’s performance, such as the device’s age or using a large number of programs at once. If your Chromebook is lagging, you can try closing some active programs and then checking for available updates.
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If you’re having trouble streaming content on your Chromebook, there are a few things you can try. Rebooting your Chromebook, using Incognito mode in Chrome, and signing in as a guest may help resolve the issue.
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