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Samsung monitor won't turn on

If there's no indicator light displaying, check the power switch, check the power cord, and test the outlet. Unfortunately, this basic troubleshooting is the only way to try to fix the issue yourself. If this doesn't help the monitor turn on, then it will need service.

  1. Check for a power switch.

    Some older monitors have a Power switch on the back, similar to the Power switch on the back of a desktop computer. This must be switched on before the Power button on the front will work.

    Many monitors have a multi-use button, called a jog controller, that powers the monitor as well as accesses its menu. It's a button that can be clicked in or pushed against to navigate and select within the menu. When the monitor is off, clicking the button will turn the monitor on.

  2. Test the outlet.

    Unplug the power cord for the monitor, and then plug something else in the same outlet (like a lamp) and make sure it's still working.

  3. Plug the power cord back in.

    Remove the power cord from the back of the monitor, and then plug it back into both the outlet you tested and the monitor itself.

    It's pretty rare for power cords to go bad, but if you happen to have a spare one handy, you can try using a different power cord as well. Or, you can try purchasing a new one.

  4. Request service.

    If your monitor still will not turn on, visit our Support Center to request service.

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