IP Reservation and Port Forwarding with SmartThings

SmartThings Wi-Fi Hubs support IP reservation and port forwarding. Port forwarding, or port mapping, is an application of network address translations (NAT) that makes a device on your home network remotely accessible to devices over the internet by remapping the destination of communication to an internal host. Learn how to set up IP reservation and port forwarding with SmartThings Wifi and Connect Home.

SmartThings Wifi advanced network settings

Creating a Dedicated Network for Smart Devices To allocate a separate network for your smart devices, you can switch your network mode to Router Only. Here’s how: Ensure the Plume Wi-Fi app is installed and operational on your phone. Open the SmartThings app, access the Menu (represented by three horizontal lines), and select All devices. Choose yo

SmartThings Wifi manual IP address setup (PPPoE and static IP)

Set up using a PPPoE When you use the SmartThings app to set up SmartThings Wifi, it should automatically connect. However, if you receive a message that SmartThings Wifi can’t connect to the internet, you will need to enter your IP address manually. If you’re using a PPPoE, follow these steps to manually set your IP address: On your phone, tap Set

Set up your SmartThings Hub, SmartThings Wifi, or Connect Home

Set up a regular SmartThings Hub Note: It is not recommended to add a SmartThings Hub to a location with an existing hub. When setting up your smart home, the first thing you should do is add your SmartThings Hub. Then, you'll be ready to connect all your smart home devices. Before you start, make sure you download the SmartThings app from the Play

Double NAT Issues with Connect Home and Another Router

NAT (Network Address Translation) technology is used to convert private IP addresses into public addresses. A "double NAT" connection is when you use two routers that support NAT. You can create a double NAT connection using a Samsung Connect Home hub and another router.

ZigBee device is not working with Samsung SmartThings hub

If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.

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