Samsung freezer is too cold

You don't want your freezer to be so cold that all your food freezes into solid blocks of ice. Typically this is caused by a constantly running ice maker, or the temperature settings for the freezer compartment need to be adjusted.

If a water line is not connected, turn off the ice maker. Not only will this fix the overcooling issue, but it will also prevent damage to the ice maker.

See if the ice bucket is full.

The ice maker will lower the temperature of the freezer while making ice. When it's done making ice and the bucket is full, the freezer will return to the temperature you set it to. This happens even if the ice maker isn't in the freezer compartment because the cooling systems are linked.
Check your temperature setting.

You may have just set the freezer colder than you intended. See our guide for recommended temperatures.
Turn Power Freeze off.

Power Freeze sets the freezer as cold as it can get, and will not turn off by itself for up to 72 hours on some models. If the Power Freeze icon is lit, it is still running. Turn it off to return the freezer to the temperature you've set. Typically this is done by touching and holding the Freezer button for 3 seconds until the light goes out.

On Family Hub refrigerators, Power Freeze and your temperature are controlled in the Fridge Manager app.
Keep your refrigerator's environment above 50°F.

If the refrigerator is stored outside or somewhere that is below 50°F, this will add to the refrigerator's cooling and cause overcooling.
Request service.

If the issue continues, please visit our Support Center to request service.

Refrigerator or freezer doors will not close

If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food.

Condensation, moisture, or mold between the refrigerator doors

When condensation, moisture, or mold forms between the refrigerator doors or on top of the freezer door, this is caused by high humidity, energy saving by the refrigerator, or incorrect usage.

Remove or install the fridge door and connect the wiring harness

If your Samsung refrigerator cannot pass through the entrance of your home or the entrance to its place in your kitchen due to its size, you can use the instructions in our guide to remove and reinstall the doors.

Reset Ice Maker: Bottom freezer

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker in your bottom freezer is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ic

Test or reset your Samsung ice maker

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ice maker is working, it

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