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Turn ZigBee security features on or off

The SmartThings hub lets users avoid potential misuse of the ZigBee Home Automation feature known as Insecure Rejoin in SmartThings Classic, and Secure Mode in SmartThings. This feature can be turned on or off.

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ZigBee device is not working with Samsung SmartThings hub
ZigBee device is not working with Samsung SmartThings hub
If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.
 Report a problem or send a log file in SmartThings
Report a problem or send a log file in SmartThings
If SmartThings experiences problems, you should report the issue to SmartThings Support so the developers can analyze it. You can also send a log file when the Wi-Fi Hub has issues to help improve its performance.
 Check the hub's firmware version
Check the hub's firmware version
SmartThings will occasionally push firmware updates to active hubs to improve performance. You can check the hub's firmware version using the app or the IDE Portal.
 SmartThings Hub Has No Power or Internet
SmartThings Hub Has No Power or Internet
If the Hub loses power or internet connection, there may be limited or no functionality. Each Hub version reacts differently in the case of a power or internet connection failure.
 Manage SmartThings notifications, messages, and activities
Manage SmartThings notifications, messages, and activities
SmartThings has two types of notifications: traditional notifications that appear in your Notification panel and activity notifications that appear in the SmartThings app. You can manage both types of notifications depending on what you'd like to see.
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