Samsung PC speakers are not working
If you don't hear any sound from the internal speakers, there's a few things you can do to get the music playing again. Make sure no other audio devices are plugged in while troubleshooting.
-
Select your PC speakers as the sound output.
Left-click the Sound icon in the notification area, and then click the name of the sound output to confirm you have the PC speakers selected.
-
If your speakers are not listed as an output device, make sure they're not disabled.
- Windows 10: If your speakers are not listed, right-click the Sound icon in the notification area, then click Open Sound settings, and then click Manage sound devices.
If the speakers are listed in the disabled section, click them and select Enable.
- Windows 11: If your speakers are not listed, right-click the Sound icon in the notification area, then click Sound settings, and then click All sound devices. If the speakers are listed in the disabled section, click them and select Enable.
- Windows 10: If your speakers are not listed, right-click the Sound icon in the notification area, then click Open Sound settings, and then click Manage sound devices.
If the speakers are listed in the disabled section, click them and select Enable.
-
If you can select the PC speakers but still don't hear anything, turn up the volume.
Left-click the Sound icon in the notification area, and then use the slider to adjust the volume. Make sure to select a volume above 0, which is muted.
-
Uninstall the current audio drivers, restart the PC, and then check for drivers.
Uninstall any audio or Bluetooth drivers that are currently in use, and then reboot the PC.
After Windows reboots, look for drivers from Windows Update and Samsung Update.
-
Run the audio troubleshooter.
- Windows 10: If the device is showing in the list but still does not work correctly, right click the Sound icon, select Open Sound Settings, and then click Troubleshoot.
Follow the on-screen directions.
- Windows 11: If the device is showing in the list but still does not work correctly, right-click the Sound icon, and then click Troubleshoot sound settings. Follow the on-screen instructions.
- Windows 10: If the device is showing in the list but still does not work correctly, right click the Sound icon, select Open Sound Settings, and then click Troubleshoot.
Follow the on-screen directions.
-
Request service.
If you continue to have issues, visit our Support Center to request service.
We're here for you
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
