Custom DNS with SmartThings Wifi

DNS configuration in the Plume app allows you to create a custom DNS for your SmartThings network. You can use a public DNS that isn't monitored by your internet service provider.

Complete the steps in this guide to create a custom DNS for your SmartThings network.

This is only applicable for SmartThings Wifi.
If you don't have the Plume app, you can download it from the Play Store. The Plume app is required for this feature.

Navigate to the Wi-Fi Hub's Location in SmartThings.

Open the SmartThings app on your mobile device, and then tap the Menu (three horizontal lines) on the left. Tap the Location drop down menu under your account name and email, and then tap the location of your Hub. Now, select the name of the SmartThings Wifi Hub on the device card.
Set custom DNS settings.

Tap Advanced settings in Plume > Menu (three horizontal lines), and then tap Advanced Settings. The network must be set to Router Only Mode for this feature. Tap Network Mode > Router Only Mode, and then tap Restart. It will take a few moments for the router to restart.
Set custom DNS settings.

Tap DNS, and then tap the slider next to Custom DNS. Tap Secondary to add a secondary DNS. Enter it, and then tap DONE.

SmartThings Wifi advanced network settings

Creating a Dedicated Network for Smart Devices To allocate a separate network for your smart devices, you can switch your network mode to Router Only. Here’s how: Ensure the Plume Wi-Fi app is installed and operational on your phone. Open the SmartThings app, access the Menu (represented by three horizontal lines), and select All devices. Choose yo

Slow Wi-Fi or Internet connection in SmartThings

There are several reasons why your Wi-Fi or internet connection may be slow while using SmartThings. For example, there may be too many devices using the internet at the same time.

Create and monitor a guest network with SmartThings Wifi

Set up a Home zone (Full access) The Home zone grants complete access to both the internet and all network devices. To set this up: Ensure the Plume Wifi app is installed on your phone. Open the app, navigate to Menu > HomePass, and select Home. Tap Add, create a Home password, and confirm. You can then share this password directly from the app. Se

Restrict Wi-Fi usage time for a device

When you have a Wi-Fi network connected to Connect Home, you can use the SmartThings app to restrict the usage time for devices connected to it. If you have a SmartThings Wifi, you will have to use the Plume app to restrict usage time.

Internet problems with SmartThings Wifi

Connection problems may occur with SmartThings Wifi if your network disconnects, if you lose internet access, or if your hub doesn't appear to be connected with a router. However, there are a few things you can try, such as restarting the hub or relocating the hub.

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