
Multipurpose Sensor Gives False Open and Close Events in SmartThings

Learn what to do if the Multipurpose sensor is giving false open and closed events with SmartThings.
- Ensure the sensor is mounted correctly with two raised indicators parallel and aligned.
- If the sensor is mounted on or near another magnetic source, this can cause false open/closed events. Try taking the sensor down and testing it away from possible magnetic sources.
- If the multipurpose sensor is giving three events (e.g., closed, open, closed) each time the door is opened, it is because the multipurpose sensor is mounted along the top of a sliding door and the sensor and magnet are sliding together long ways. Mount the sensor so the pieces don't slide together, but come together as directly as possible.
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