Samsung PC runs slowly or freezes

If the sound on your Samsung PC is distorted or scratchy, you can try fixing it by adjusting the volume or checking if updates are available. Keep in mind that this also depends on the type of sounds or music you’re listening to.

There are many reasons your screen could go black or blank, but it's quick to run through all the possible reasons and either rule them out or resolve your issue.

It's normal for the fan to get louder if the PC is working hard, and should quiet down when the task is complete. Gaming and video rendering are notorious for pushing a computer. If the fan is running hard during normal use, there's a few things that can be done.

Due to the limited space on a laptop keyboard, many keys will serve multiple functions. If they don't appear to be working correctly it's likely due to the alternate purposes of the keys being used instead. It's also important to have the language of your keyboard set correctly. Here are a few common issues and their solutions.

If you have a backlit keyboard, it can be toggled on and off with the Fn and F9 keys. If the key combination does not work, you may need to install the appropriate Samsung Settings app on your PC. If the key combination does something else (like turn the screen on and off), this means your model does not have a backlit keyboard.