Sound is not playing from Samsung phone's top speaker

The AKG stereo speakers on select Galaxy phones add a new dimension of sound to your music and entertainment. There are some circumstances, however, where sound will only be emitted from the bottom speaker.

Ringtones and alarms

These will only be played through both speakers if the device detects it has been placed on a flat surface.

System sounds and notifications

Volume on the upper speaker starts off low and gradually increases as sound is played. System sounds and notifications are usually very short, so the volume doesn't have the chance to increase.

Speakerphone calls

To prevent auditory shock and hearing damage, the upper speaker is disabled for speakerphone calls if the Proximity sensor is blocked. If you are not holding the phone to your ear, remove anything that may be blocking the sensors at the top of the phone.

The new features on your Samsung Galaxy XCover6 Pro

Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

Common error messages in Samsung DeX

Since not all apps are compatible with DeX, you may occasionally encounter issues like error messages. Samsung is currently communicating with app developers to increase different apps' compatibility with Samsung DeX.

S Pen is not charging on my Galaxy phone or tablet

When your S Pen battery becomes low, simply attaching it back into the device for a couple of minutes will charge it fully. However, if the S Pen does not charge, you can try these simple fixes.

S Pen is not recognized by Galaxy phone or tablet

If your S Pen is connected but isn't recognized by your device, several potential external factors might be causing the issue. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen.

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