Bluetooth screen on Galaxy Watch Active 2

Cannot connect Bluetooth headphones to Samsung smart watch

If you cannot connect the watch to your Bluetooth headphones, make sure that Bluetooth is on, and check to make sure the software is up to date.

STEP 1
STEP 2
STEP 3
STEP 4

Turn on Bluetooth

For the Galaxy Fit, make sure the watch is powered on since Bluetooth cannot be disabled.

Navigate to Settings.
There are a few different ways to navigate to the Settings menu, depending on what watch model you have:

Wear OS Models: From the watch's Home screen, swipe up to access the Apps screen. Swipe to and open Settings.

Tizen models: Press the Home key (Power key), and then navigate to and tap Settings.

All models: Swipe down from the top of the watch's screen to open the Quick settings panel. Tap the Settings icon to open up Settings.
Turn on Bluetooth.
Swipe to and tap Connections, tap Bluetooth, and then tap the Bluetooth switch to turn it on.

When connecting to another Bluetooth device, ensure that your watch and the other device are within the Bluetooth connection range (about 30 feet).

The distance may vary depending on the environment and if there are obstacles, such as walls or electrical equipment, between the devices.

Did this resolve your concern?

YES, THANK YOU NO, I NEED MORE HELP

Pair Bluetooth headphones to your Samsung smart watch

Sometimes it's hard to keep the music going at the office without disturbing anyone around you. Instead, you should connect your smart watch to a pair of Bluetooth headphones, so you can enjoy the soundtrack of your life. You can easily switch between Bluetooth devices and alter their settings right from the watch. You can also take calls if your w

No audio output from Samsung smart watch to Bluetooth headphones

You can listen to music saved on your watch or from apps such as Spotify, using Bluetooth headphones. However, if there is no audio output, make sure that your Bluetooth is set up properly.

Samsung Level headphones will not connect

The Samsung Level headphones can be paired to your device using Bluetooth. This includes Bluetooth devices such as phones, tablets, smart watches, TVs, and PCs. If your headphones aren't pairing, you can try bringing the devices closer together and setting the headphones to pairing mode.

Poor audio quality from Samsung smart watch to Bluetooth headset

Poor audio quality on your smart watch could be due to Bluetooth interference, or the headphones might need cleaning. Restarting both devices should fix the problem. However, you will need to make sure your watch and the headphones are fully charged.

No sound from Bluetooth headphones on Galaxy phone or tablet

If your Bluetooth headphones are not producing sound while connected to your Galaxy phone or tablet, the volume level may be set too low, or there's something wrong with your wireless headphones. Whatever the case, don't fret! Out troubleshooting guide will walk you through identifying potential problems so you can quickly resolve them.Â

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support