Problems with call and text messages on your Samsung smart watch
If your Samsung smart watch (LTE) experiences mobile data issues, cannot answer calls, receive texts, or does not display your phone number in the Settings menu, there are a few things you can try. If those options do not work, it may be necessary to contact your carrier for network options or activation support.
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Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
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1-800-SAMSUNG
1-800-SAMSUNG
1-800-726-7864
1-800-726-7864
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Mobile 8 AM - 12 AM EST 7 days a week
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Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
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IT/Computing 8 AM - 9 PM EST 7 days a week
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Text Support 24 hours a day 7 Days a Week