Samsung smart watch randomly shuts down

If your watch unexpectedly shuts off, the most likely cause is a low battery. However, some other factors can create this problem, such as using the incorrect charger, having outdated software, or using corrupted third-party apps.

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Reboot your Samsung smart watch

Available features, menu options, and settings may vary by the watch and software version.

Press and hold the Power key until "Rebooting..." displays.

To force a reboot on your watch, press and hold the Home key (Power key) and Back key at the same time until "Rebooting..." displays. Do not select Power off on the screen or Restart when it appears.

The length of time you need to hold down the buttons varies by device. On some watch models, it may take up to 30 seconds for "Rebooting..." to appear.
Release the Power key, and wait for the watch to reboot.

When the Rebooting message appears, release the keys you were holding down. The watch screen will go dark, and then the watch will reboot.

If the watch is connected to your phone, the devices will temporarily disconnect during the reboot.
Check for software updates.

If you're rebooting your watch to fix a problem, be sure to check for software updates on your watch and the Galaxy Wearable app, including device plugins, once the reboot is complete.
Request service if the watch is damaged.

If the watch cannot restart due to physical damage, like a stuck button, please visit the Service Center to request service.

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S Pen is not recognized by Galaxy phone or tablet

If your S Pen is connected but isn't recognized by your device, several potential external factors might be causing the issue. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen.

Samsung smart watch screen is slow, frozen, or not responding

If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly.

Screen is dark or dim on Samsung smart watch

There are several reasons why the Samsung smart watch display cannot be adjusted and the screen appears darkened or gray. Both issues can be caused by an accessibility setting, Outdoor mode, physical damage to the watch, a third-party app, or outdated software.

Samsung smart watch will not charge or power on

If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself.

Find the right charger for your Samsung smart watch

Charge your Samsung Galaxy smart watch There are two types of chargers you can use with your Samsung smart watch: a flat charging dock or a charging dock with pins. The type you need depends on which model watch you have, and the correct charger will come with your watch. If you don't have a compatible Samsung wall charger, they can be purchased se

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