Samsung smart watch stuck in a boot loop

Apps you download and install onto the watch can cause the watch to get stuck in a boot loop or not boot past the logo screen. Rebooting it should fix the problem, but you will need to uninstall any apps that were installed before the issue occurred. If the watch is connected to a phone, you must clear the data for the Galaxy Wearable app. If the problem continues, inspect the watch and charger for damage, and factory reset the watch.

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Reboot your Samsung smart watch

Available features, menu options, and settings may vary by the watch and software version.

Press and hold the Power key until "Rebooting..." displays.

To force a reboot on your watch, press and hold the Home key (Power key) and Back key at the same time until "Rebooting..." displays. Do not select Power off on the screen or Restart when it appears.

The length of time you need to hold down the buttons varies by device. On some watch models, it may take up to 30 seconds for "Rebooting..." to appear.
Release the Power key, and wait for the watch to reboot.

When the Rebooting message appears, release the keys you were holding down. The watch screen will go dark, and then the watch will reboot.

If the watch is connected to your phone, the devices will temporarily disconnect during the reboot.
Check for software updates.

If you're rebooting your watch to fix a problem, be sure to check for software updates on your watch and the Galaxy Wearable app, including device plugins, once the reboot is complete.
Request service if the watch is damaged.

If the watch cannot restart due to physical damage, like a stuck button, please visit the Service Center to request service.

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Samsung smart watch screen flickers or has horizontal lines

If the watch screen appears pixelated, flickers, or there are horizontal lines running across it, inspect the watch screen for physical damage. If the watch is not damaged, try restarting it. However, it may be necessary to check for software updates and uninstall apps, including watch faces from the watch.

Manage apps on your Samsung smart watch

Installing watch apps To ensure a smooth installation, a stable network connection is crucial when using the Galaxy Store on the watch, and a Bluetooth connection between watch and phone is required when installing via the phone. Apps for Tizen and Wear OS-powered Galaxy smartwatches can be installed through the Galaxy Wearable app. iOS users can

Samsung smart watch app crashes, freezes, or doesn't respond

Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for update

Samsung smart watch does not vibrate

If the watch does not vibrate when it's supposed to, make sure watch only mode is turned off, and check the vibrate option for Bluetooth disconnection alerts and notifications. However, if the problem continues, inspect the watch for physical damages.

Perform a reset on your Samsung smart watch

Before resetting your watch Whether you plan to keep your watch or give it to a friend, you should back up your data before you perform a reset or recovery. This ensures your data can be restored after it's reset. In the event you do give the watch away after the reset, be sure to unpair the Bluetooth connection between the watch and your phone. Ju

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