Step and heart rate tracking not working on Samsung smart watch

Start a workout on your Galaxy Watch Your watch can automatically detect when you begin certain exercises, such as Running or Swimming, as long as you have the right settings enabled. However, you can also manually start a workout too if you'd like to make sure the watch is recording everything. Just follow these steps: Note: These steps are applic

Galaxy Watch5 compatibility The Galaxy Watch5 and Galaxy Watch5 Pro have a few things in common with the previous Galaxy Watch4 series. Like the standard Galaxy Watch4, both Galaxy Watch5 models include a bezel-less design. So, if you’re switching over from the Galaxy Watch4, you’ll learn how to navigate your Galaxy Watch5 in no time! However, like

Clean your watch Clean your wrist and the watch strap or band. Clean your wrist and the watch strap or band after exercising or sweating. Clean it with a soft, lint-free cloth, and dry it thoroughly. Make sure that the Galaxy Watch/Fit is not exposed to dust, sweat, ink, oil, or any chemical products, such as cosmetics, sunscreen, antibacterial spr

It is frustrating when your Samsung smart watch strap or band falls off unexpectedly. The good news is this usually only happens if the band or strap is not installed properly, or when wearing the watch improperly, which are both easy to fix. However, the band or strap should be replaced if it's damaged, will not stay attached to your watch, or kee

Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.