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Issues with Apps on my watch

Samsung smart watch app crashes, freezes, or doesn't respond

Issues with Apps on my watch

Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for updates. Uninstall the app if issues persist, but it may be necessary to reset the watch.

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Close and force stop the app

  1. Close the app on your watch.

    On your watch, navigate to the Apps screen, and tap the Recent apps icon. It's gray with a picture of two circles. Swipe up on your desired app to close it. Or, swipe all the way to the left and tap Close all to close every app at once.

  2. Force stop an app using Galaxy Wearable.

    If the app is still acting funny, open the Galaxy Wearable app on your connected phone, and then tap Apps. Tap App info, select the app you wish to close, and then tap Force stop. Tap Force stop again to confirm. Next, open the affected app again to see if it works better.Apps highlighted in the Galaxy Wearable app

  3. Keep your apps updated.

    To help prevent problems in the future, you should always try to keep your watch's software and apps up to date.

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