1. Home
    2. /
  2. Screen is dark or dim on Samsung smart watch
Dim screen on Galaxy Watch Active 2

Screen is dark or dim on Samsung smart watch

Dim screen on Galaxy Watch Active 2

There are several reasons why the Samsung smart watch display cannot be adjusted and the screen appears darkened or gray. Both issues can be caused by an accessibility setting, Outdoor mode, physical damage to the watch, a third-party app, or outdated software.

  • STEP 1
  • STEP 2
  • STEP 3
  • STEP 4
  • STEP 5

Verify Power saving mode is off on your Samsung smart watch

This feature is not available on the Galaxy Fit.

  1. Open Quick settings on your watch.

    If Power saving mode is on, your smart watch will have "Power saving: ON" at the bottom of the screen.

  2. Check the Power saving icon.

    If Power saving mode is enabled, its icon will glow blue (it looks like a battery). You may need to swipe left to find the icon. Power saving icon switched on with a Samsung smart watch

  3. Turn off Power saving.

    If Power saving mode is turned on, you can turn it off by tapping the Power saving icon. The icon will be grayed out when turned off.

Did this resolve your concern?
YES, THANK YOUNO, I NEED MORE HELP
Related Content
Issues with the keyboard or text on your Samsung smart watch
Issues with the keyboard or text on your Samsung smart watch
There are several possible reasons why your smart watch's keyboard may not be responding or why text messages are appearing incorrectly. When you encounter issues like these, you should check for keyboard updates. However, a third-party app may also be the cause.
 Samsung smart watch screen is slow, frozen, or not responding
Samsung smart watch screen is slow, frozen, or not responding
If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly.
 Air Command is not working on Samsung Galaxy phone or tablet
Air Command is not working on Samsung Galaxy phone or tablet
There are several possible reasons why the Air command shortcut menu may not display on your Galaxy phone or tablet. It can be the result of a physical issue, like damage to your S Pen, or an issue with your device's software. You can reboot the phone or tablet, perform a software update, or boot into Safe mode to solve the problem.
 Samsung smart watch screen is dark and only emits a voice
Samsung smart watch screen is dark and only emits a voice
If your watch screen is dark and emits a voice, check if the Dark screen mode is turned on. Depending on your watch, you can check the Dark screen settings using your watch or the Galaxy Wearable app on your phone. However, we'll show you how to turn the feature off using the app since it's much easier.
 S Pen is not recognized by Galaxy phone or tablet
S Pen is not recognized by Galaxy phone or tablet
If your S Pen is connected but isn't recognized by your device, several potential external factors might be causing the issue. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen.
Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Get the app
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×

You Are About To Be Redirected To Investor Relations Information for U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×

Redirect Notification

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE
flag
Go to site
Contact
samsung logo action minus
Contact us
We're here for you.
samsung logo action minus
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
  • Mobile 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
  • IT/Computing 8 AM - 9 PM EST 7 days a week
  • Text Support 24 hours a day 7 Days a Week