Turntable does not rotate and is making noise

The turntable is designed to, well, turn. The continuous rotation generally assists the microwave in providing more even heating of your food. When it's not rotating correctly, there's often a grinding noise as well (or the setting is turned off). A dirty track or roller ring can also cause it to get stuck. Finally, make sure it's positioned correctly so it can work.

Microwave turns on by itself

If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. But if your cooktop lamp will not turn off, then it may just be wet from recent cooking. Follow this guide to get things back to normal.

Vent fan is weak on Samsung over-the-range microwave

The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. It will even turn on automatically if the microwave is getting too hot. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. Fortunately, there's an easy way to tell.

The microwave sparks or arcs

The term "arcing" refers to sparks inside the microwave oven. These sparks are caused when microwaves react to gold paint on dishes, twist ties and other metallic materials, like aluminum foil. Usually, removing these kind of objects will fix the problem.

Samsung microwave is making unusual noises

Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause of concern. Food and other material in the microwave is typically the sounds you're hearing. This guide covers the most common sounds and why they happen.

Condensation forms on the microwave door

Your microwave's door isn't completely sealed so when condensation forms on the outside, some of it may get inside or between the glass panes. The most common form of condensation on the inside comes from the food you're cooking.

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support

Contact