![Person holding a Samsung phone](https://image-us.samsung.com/SamsungUS/support/solutions/mobile/phones/galaxy-note/note10/PH_N10_Screen_is_frozen_or_responds_too_slowly.png?$support-tsg-hero-png$)
Galaxy phone or tablet's screen is frozen or responds too slowly
![Person holding a Samsung phone](https://image-us.samsung.com/SamsungUS/support/solutions/mobile/phones/galaxy-note/note10/PH_N10_Screen_is_frozen_or_responds_too_slowly.png?$support-tsg-hero-png$)
If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen causing the problem.
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