Video recording of a group on a Samsung phone

Galaxy phone stops recording videos after 10 minutes

The camera on your Galaxy phone is capable of recording Ultra HD and 8K videos. However, video resolutions this high require a great deal of processing and battery power. To prevent your phone from overheating, higher resolution videos have a 10-minute recording limit, but you can choose a lower resolution to extend your recording time.

The new features on your Samsung Galaxy XCover6 Pro

Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

Iris detection not working on Samsung phone

Iris scanning on your Galaxy phone uses biometric data unique to your eyes to keep your device safe, so only you can unlock your phone. If you’re having trouble registering your irises, or if your phone can’t detect your eyes, it could be due to the camera lens or your environment. You can review our tips for using the Iris scanner on your phone.

USB cable connection issues with Samsung phone or tablet

You may experience issues connecting a USB cable to your phone if the cable is damaged or if the cable and phone have been exposed to moisture. You can try using a new USB cable as well.

Screen does not rotate on Galaxy phone or tablet

When Auto rotate is enabled on your Galaxy phone or tablet, the screen will automatically rotate when you move between Portrait and Landscape modes. Your device uses an internal accelerometer to determine which way the phone is held, so that it can match the orientation. If the screen doesn't rotate at all, you can check the orientation icon in the

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