Samsung phone screen turns on automatically

There are several reasons why your phone screen may turn on, even if you didn't press the Power key or Side key. Some features that make the phone easier to wake up, may also cause the screen to turn on unexpectedly. Follow this guide to prevent your phone screen from turning on by itself.

Some third-party wireless fast chargers may cause unexpected phone wake-ups. Use only Samsung-approved chargers for optimal performance.

Make sure the Bixby or the Power keys are not pressed.

Check to make sure the Bixby button and Power button (or Side button) are not accidentally being pressed. Remove any third-party cases or covers that may be around the keys.

You can adjust Bixby's voice wake-up sensitivity or turn it off completely.
Turn off Lift to wake.

If you have the Lift to wake option enabled, your phone’s screen will turn on when you pick up your phone. To disable this, navigate to Settings and then tap Advanced features. Tap Motions and gestures, and then tap the switch next to "Lift to wake" to turn it off.
Manage your notifications.

Some apps may turn the screen on to display a notification. You can manage notifications in you device's settings, and some apps may have their own in-app settings.
Turn off Double tap to wake.

The Double tap to wake option will turn on your phone’s screen when you tap on it twice. To disable this, navigate to Settings and then tap Advanced features. Tap Motions and gestures, and then tap the switch next to "Double tap to turn on screen" to turn it off.
Use the phone in Safe mode.

Some third-party apps may cause the phone to wake up or may cause the screen to turn on when your phone is charging or sleeping. Test the phone in Safe mode to prevent third-party apps from running.

The new features on your Samsung Galaxy XCover6 Pro

Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

S Pen is not recognized by Galaxy phone or tablet

If your S Pen is connected but isn't recognized by your device, several potential external factors might be causing the issue. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen.

S Pen is not charging on my Galaxy phone or tablet

When your S Pen battery becomes low, simply attaching it back into the device for a couple of minutes will charge it fully. However, if the S Pen does not charge, you can try these simple fixes.

Connect S Pen error displays on Galaxy phone or tablet

If you receive an error that says you need to connect your S Pen to your phone or tablet, it could be because the pen needs to charge or because it's too far away from your device. Another possibility is that there is magnetic interference with the S Pen.

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support