Galaxy phone or tablet photos and videos are blurry or dark

If your photos and videos are blurry or poorly exposed follow our tips to get the best photos. If you are still having issues, we will make sure that your phone or tablet is in good working order. We'll also check for the most recent software and confirm no apps are interfering with the camera.

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STEP 2

Set the scene for a clear photo on a phone or tablet

Lighting

The most important element of any photo on any camera is the amount of indirect light it receives. If a light is shining directly at the camera, it can cause areas of both overexposure and underexposure in the same image. An underexposed photo will appear dark and fuzzy or spotty, whereas overexposure will cause it to look bright and washed out.

The camera on your phone or tablet can automatically adjust the exposure to get enough light; however, the camera may have difficulty focusing or fully exposing the photo in some lighting situations.

Speed of motion

Moving the camera while taking a photo, or taking a photo of a moving subject can very easily create blur. To maximize your photo's clarity, hold your phone or tablet as still as possible, and make sure your subject is well lit. When taking a panoramic photo or tracking a moving subject, keep your movements slow and steady to prevent blurring.

Distance and zoom

If you are too close to your subject, the camera on your phone or tablet will not be able to focus. The standard lens will work best when your subject is at least 12 inches away. Try moving away from your subject and zooming in to frame the shot. The telephoto lens needs at least 20 inches to properly focus.

The Hybrid Optical 10x Zoom lens featured on some devices will have its best results from 32 inches away. If your device has an Ultra Wide lens, try moving closer and zooming out. You will need to be at least 4 inches from your subject.

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