Card in Samsung Pay displays a pending verification message

If a payment card is still pending verification after completing the issuer's identity verification process and entering the necessary security credentials, it means that Samsung Pay has not received a response from the card issuer.

Check the card status after performing each step below.

Verify the phone is connected to the internet.

Switch from Wi-Fi to the mobile network, or vice-versa. Then, try opening a website from a browser to see if you have internet access.
Reboot the phone.
On phones with a dedicated Power key: Press and hold the Power key, then tap Restart, and then tap Restart again.

On phones without a dedicated Power key: Swipe down from the top of the screen to open Quick settings, and then tap the Power icon. Tap Restart, and then tap Restart again.
Contact Samsung Pay customer support.

If the issue continues, call 1-844-SAM-PAYS (1-844-726-7297) for Samsung Pay customer support.

The new features on your Samsung Galaxy XCover6 Pro

Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

S Pen is not charging on my Galaxy phone or tablet

When your S Pen battery becomes low, simply attaching it back into the device for a couple of minutes will charge it fully. However, if the S Pen does not charge, you can try these simple fixes.

Connect S Pen error displays on Galaxy phone or tablet

If you receive an error that says you need to connect your S Pen to your phone or tablet, it could be because the pen needs to charge or because it's too far away from your device. Another possibility is that there is magnetic interference with the S Pen.

S Pen is not recognized by Galaxy phone or tablet

If your S Pen is connected but isn't recognized by your device, several potential external factors might be causing the issue. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen.

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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung

* For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
* For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
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