Screen Overlay appearing on Samsung phone

A Screen Overlay error appears on Samsung phone or tablet

Screen Overlay is a function that allows apps to appear on the top of other apps. For example, some messaging apps may cause a chat bubble to appear in front of an open app, such as a browser.

Screen Overlay must be disabled when granting permission to other apps, such as the Camera. If it is enabled while granting permission, an error will appear. This is because the overlay can cause confusion and misdirect a user to provide an unwanted permission, such as access to personal information. Make sure to only grant permission to trusted apps.

Navigate to Apps.

Navigate to Settings, and then tap Apps.
Navigate to Special access.

Tap More options (the three vertical dots), and then tap Special access.
Tap Apps that can appear on top or Draw over other apps.

Tap Appear on top, and then locate the app(s) that use an overlay. Tap the switch next to them to disable the overlay permission.

Apps that display bubbles, chat heads, or alter the screen colors are frequently the source of the warning.

Samsung phone has poor signal and cannot use data or make calls

If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and it's ability make or receive phone calls may be limited.

Samsung phone's display is not clear or has poor resolution

If your display appears blurry, seems to have low resolution, or if images look pixelated, you can follow the steps in our guide to find a solution. You can try checking your phone for liquid damage, cleaning the screen, adjusting the resolution, or restarting the phone in Safe mode.

Mobile hotspot issues with a Samsung phone

If you're experiencing issues with your phone's Mobile Hotspot feature, it might be due to a problem with your mobile carrier or data connection. To resolve the issue, you can try rebooting your phone, updating the software, or performing a factory reset.

Microphone issues with Galaxy phone or tablet

There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems.

No sound from Bluetooth headphones on Galaxy phone or tablet

If your Bluetooth headphones are not producing sound while connected to your Galaxy phone or tablet, the volume level may be set too low, or there's something wrong with your wireless headphones. Whatever the case, don't fret! Out troubleshooting guide will walk you through identifying potential problems so you can quickly resolve them.Â

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