Camera App Crashing or Displays Blank Screen

If your Camera apps keeps crashing or displays a black screen, there are few things you can do to resolve the issue. Follow the tips below to resolve the issue.

If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera.

If the photos you took on your phone are marred by random dark, black, pink, or other colored spots, there may be a problem with the Camera app. This is most often caused by a software issue rather than a fault with the actual screen or camera.

If your photos and videos are blurry or poorly exposed follow our tips to get the best photos. If you are still having issues, we will make sure that your phone or tablet is in good working order. We'll also check for the most recent software and confirm no apps are interfering with the camera.

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