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Samsung refrigerator with FlexZone drawer open

Cooling issues with Samsung refrigerator or freezer

Samsung refrigerator with FlexZone drawer open

If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Most cooling concerns can be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator.

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