Samsung phone wakes up in pocket or bag

When your Galaxy phone is stored in a pocket or bag, your normal day-to-day activities can cause your phone to accidentally wake up or pocket dial someone. The Lift to wake and Double tap to wake features on your phone could be causing this. You can disable each feature individually, but you may experience better results if both features are turned off.

A hand placing a Galaxy phone inside a bag

Samsung phone wakes up in pocket or bag

Navigate to Motions and gestures.

Navigate to Settings, then tap Advanced features, and then tap Motions and gestures.

Disable Lift to wake.

Tap the switch next to Lift to wake to turn the feature off.

Lift to wake highlighted in Motions and gestures settings

Disable Double tap to wake.

Tap the switch next to Double tap to turn on screen or Double tap to wake to turn off the feature.

Note

This feature is not available on the Galaxy Note9.

Disable touch sensitivity.

You may also want to disable Touch sensitivity if the screen is still too sensitive.

Navigate to Settings, then tap Display, and then tap the switch next to Touch sensitivity to turn it off.

Enable Accidental touch protection.

From the same screen, tap the switch next to Accidental touch protection to turn it on. This will protect your screen from accidental touches.

Accidental touch protection highlighted and enabled

Recommended Articles

The new features on your Samsung Galaxy XCover6 Pro

Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

Iris detection not working on Samsung phone

Iris scanning on your Galaxy phone uses biometric data unique to your eyes to keep your device safe, so only you can unlock your phone. If you’re having trouble registering your irises, or if your phone can’t detect your eyes, it could be due to the camera lens or your environment. You can review our tips for using the Iris scanner on your phone.

Galaxy phone or tablet photos and videos are blurry or dark

If your photos and videos are blurry or poorly exposed follow our tips to get the best photos. If you are still having issues, we will make sure that your phone or tablet is in good working order. We'll also check for the most recent software and confirm no apps are interfering with the camera.

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support