Galaxy Ring won't charge

If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean.

A person holding a black Galaxy Ring between their fingers with a charging case in the background.

Galaxy Ring won't charge

Note

You must use the charging case that came with your Galaxy Ring.

Make sure the charger is plugged into a working outlet and connected to the charging case.
Make sure the charging contacts on the ring and the charging case are aligned.
If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth to remove debris, and then try charging the ring again.

If the above tips do not solve the issue, please contact Samsung Support to set up service.

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