Unable to power off Galaxy phones without a Power key

On many newer Galaxy phones, the Power and Bixby buttons have been replaced with the Side button. With this new setup, there are other ways to power off your phone, like using a volume button with the side button, or tapping the Power icon located in the Quick settings panel. You can use these options to shut off your phone if it doesn't have a dedicated Power button.

A Galaxy smartphone displaying the power menu options, including Power off, Restart, Emergency call, and Medical info.

Unable to power off Galaxy phones without a Power key

Power off with the buttons

Quickly pressing the Side button will put the screen to sleep. However, if you press and hold the Side button, Bixby Voice will activate.

If you want to fully power off your phone using the buttons, press and hold the Side and Volume down buttons simultaneously for a few seconds. When the Power menu appears, tap Power off. Tap Power off again to confirm.

If the power menu doesn't appear, keep holding the Volume down and Side buttons to force the device to reboot.

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Power off using the Quick settings panel

A Power icon has been added to the Quick settings panel on many newer Galaxy phones.

Swipe down from the top of the screen using two fingers to open the Quick settings panel. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Tap Power off again to confirm.

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Power off with Bixby

Bixby can also help you turn off your phone. You just need to set up Bixby Voice, which is a quick and easy process. After Bixby Voice has been set up, press and hold the Side button to call Bixby, and then say "Turn off the phone."

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If your phone or tablet is not holding a charge or if it turns on for just a few minutes before powering off, your battery is likely the cause of the problem. You can check the device's internal or external battery, as well as the Liquid Damage indicator.

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