Cracked or bleeding screen on Galaxy phone or tablet

Physical damage to your screen most often appears as obvious cracks or chips in the glass, but you may also see what looks like ink spots or bleeding pixels. We’re here to ease your mind with expanded service options. In partnership with uBreakiFix, an authorized Samsung service provider, we will come to you for phone repairs including cracked screens, so you can stay home.
Top view of a teenager sitting outdoors with a skateboard, holding and using a Galaxy phone with a bleeding screen
Top view of a teenager sitting outdoors with a skateboard, holding and using a Galaxy phone with a bleeding screen

Cracked or bleeding screen on Galaxy phone or tablet

Girl using Samsung Galaxy phone

Service options

  • Samsung Repair Services will help you schedule a walk-in or mail-in repair to fix your cracked screen using Samsung genuine parts.
  • Samsung Authorized Service Centers are the local option for fast, quality repairs you can trust and rely on. Learn more about the cost of the repair.
  • If you have a Samsung Premium Care service contract, it covers accidental damage from handling with a low deductible, extending protection after your standard warranty runs out, whether you need a repair or a replacement. Terms and Conditions apply, learn more at Samsung Premium Care.
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Samsung Galaxy S20 with cracked screen

Cracked screen

Obvious cracks on the screen usually come from an impact to the front of the device.
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Samsung Galaxy S20 with Ink blots on screen

Ink blots


If the device has a round spot of dead pixels it may have been subjected to a more gradual pressure that left the front glass intact, while damaging the screen underneath.
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Samsung Galaxy S20 with ink bleeding on screen

Bleeding pixels

Bleeding pixels are usually caused by an impact to the edge of the device, causing rows or columns of pixels to display black or oddly colored lines.
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