Welcome to the
! Please enjoy our special offers for you

Clothes are not dry after Samsung ventless dryer cycle

If your clothes are wet or damp after running a cycle in your Samsung ventless dryer, you may need to check your home's circuit breaker or the dryer's lint filter. Overloading the dryer may also cause drying issues.
Someone is removing a damp towel from a Samsung dryer
Someone is removing a damp towel from a Samsung dryer

Clothes are not dry after Samsung ventless dryer cycle

Samsung ventless dryer is not drying clothes

Samsung ventless dryer is not drying clothes

If your Samsung dryer is not warming up during the cycle, please check the following:

  • Check your home's circuit breaker or fuses.
  • Check the dryer's lint filter, exhaust duct, and heat exchanger, and clean them if necessary.

    Note
    : A 4 inch metal exhaust duct should be used.
  • If you have a gas model, make sure the gas supply has been turned on.
  • Ensure you are using the correct cycle. Some cycles on your ventless dryer do not require heat.
  • Keep in mind that the dryer may have switched to the cooling process of the cycle. In this case, you will not feel heat coming from the dryer.

If your items are not dry after removing them from the dryer, ensure all of the above points have been checked, as well as the following:

  • Make sure the dryer has not been overloaded. This may result in longer drying times.
  • Dry heavy fabrics separately from light fabrics.
  • Large, bulky items (such as blankets or comforters) may require repositioning to ensure even drying. However, make sure the dryer is not overloaded with bulky items.
  • Very small items may not dry thoroughly. Additionally, if the load is too small, it may not tumble properly. You can add some towels to the load, and then restart the cycle.
  • If a drain hose is connected, make sure the water is draining properly.
  • Check the exhaust hood outside of your home and ensure it can open and close freely.

If you receive the following alerts on your dryer: "Clean heat exchanger & tap OK" or "Clean heat exchanger optional filter & tap OK," please use the following cleaning instructions:

  1. Carefully press the top part of the heat exchanger's outer cover so it opens. 
  2. Unlock the inner cover. 
  3. Pull the inner cover to remove it. 
  4. Clean the dust on the heat exchanger using the brush provided with your dryer.

    Note: You may use a soft, damp cloth to clean the remaining dust.

Read less

Bespoke AI Laundry Combo is not drying clothes

Bespoke AI Laundry Combo is not drying clothes

If your clothes are not dry, please check the following:

  • Make sure the Laundry Combo is not overloaded. This may result in longer drying times.
  • Dry heavy fabrics separately from light fabrics.
  • Very small items may not dry thoroughly. Additionally, if the load is too small, it may not tumble properly. You can add some towels to the load, and then restart the cycle.
  • Check the Laundry Combo’s lint filter and heat exchanger, and clean them if necessary.
  • If a drain hose is connected, make sure the water is draining properly.
  • Check the Heat setting to ensure "No heat / Air" has not been accidentally selected.

Drying times based on load weight

 
 
Weight in pounds  Time in minutes
Less than 4.4 57 - 66
4.4 - 6.1 57 - 72
6.1 - 8.1 81 - 90
8.2 - 11 90 - 110
11.1 - 13.2 99 - 121
13.2 - 15.4 171 - 209
15.5 - 17.6 171 - 209
19.8 - 26.5 234 - 286
Higher than 26.6 270 - 330

 

 

 

Recommended load by cycle

 

Cycle Load Size Recommended items
Normal Large  Mixed loads of cotton and synthetic fibers
AI Opti Wash & Dry Large Mixed loads of cotton and synthetic fibers
Super Speed Small Synthetic fibers
Heavy Duty Medium Heavy fabrics like jeans, corduroys, heavy work clothes
Small Load Small Small loads
Tide POD Cold Large Mixed loads of cotton and synthetic fibers
Delicates Small Undergarments
Steam Whites Large Mixed loads of cotton and synthetic fibers
Steam Sanitize Large Bedding, curtains, children's clothing
Steam Normal Large Mixed loads of cotton and synthetic fibers
Towels Medium Bath towels and similar items
Bedding Medium Blankets, sheets, comforters, pillows
Activewear Small Exercise wear and jerseys
Wool Small Machine washable and tumble dryable wool items
Colors Large Mixed loads of cotton and synthetic fibers
Perm Press Small Wrinkle-free cotton, synthetic fibers
Eco Cold Large Mixed loads of cotton and synthetic fibers
Time Dry Large Any load
Air Fluff Small All types of fabric
  • Large - Drum 3/4 full
  • Medium - Drum 1/2 full
  • Small - Drum not more than 1/4 full

 

Note
For best results using the Super Speed cycle, the recommended load weight is less than 10lb. For Small load, the weight should be less than 2lb.
Read less
Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
auto-contact_us-pc-2x auto-contact_us-pc-2x
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×

You Are About To Be Redirected To Investor Relations Information for U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×

Redirect Notification

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE