Smart Switch transfer did not complete

If an error occurred while you were transferring content via Smart Switch, don't worry - we've got you covered. Clearing the app's cache and residual files can often fix the problem. Here's how to do it:

 

Smart Switch transfer did not complete

Note
Available screens and settings may differ depending on your wireless service provider, software version, and phone model.
2

Open the Smart Switch Storage.

Scroll down to find Smart Switch and tap on it. Next, tap Storage.
3

Clear app cache.

Tap Clear cache. If needed, you can also clear the app's data by tapping Clear data and then Delete. Once done, restart the content transfer.
4

Request service.

If the issue persists despite trying these steps, feel free to contact Samsung Customer Support for further assistance.
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