No sounds from HDMI device connected to Samsung PC

HDMI is a common connector for video. Monitors, TVs, and projectors all use this standard. TVs usually have built-in speakers, but this may not be the case for any other devices, so make sure it has speakers before continuing.

Close-up of an HDMI cable connected to the HDMI IN port on the back of a Samsung PC, showing detailed textures of the cable and port.

No sounds from HDMI device connected to Samsung PC

Note

Not all monitors have built-in speakers or are able to support audio output over HDMI. You will need to connect a speaker to the monitor through the audio port using the audio cable supplied with the speaker, or connect the speakers directly to your PC through Bluetooth or the audio cable supplied with the speaker.

Select the output device.

Select the Sound icon, and then select the device name at the top. Select your HDMI device from the list, and then adjust the volume to your desired setting (“0” means the device is muted).

Volume control interface on a PC showing the output set to 'Speakers (Realtek(R) Audio)' with the volume level at 14, displayed over a blurred green leafy background.

Volume control interface on a PC showing the output set to 'Speakers (Realtek(R) Audio)' with the volume level at 14, displayed over a blurred green leafy background.

If you're able to unmute the device, but still don't receive any sound, run the Audio Troubleshooter.

Windows 10: Right-click the Sound icon in the notification area, and select Open sound settings. Then, click Troubleshoot. Follow all on-screen directions.
Windows 11: Right-click the Sound icon in the notification area, and select Troubleshoot sound problems. Follow all on-screen directions.

If the HDMI device isn't listed, check if it's disabled.

Windows 10: Right-click the Sound icon in the notification area and select Open Sound Settings. Then, click Manage sound devices.

If the device is listed as disabled, select it, select Enable, and repeat step 1.
If the device still isn't listed, return to Sound settings and select the Sound Control Panel under Related Settings. Then, right-click in the list of playback devices and enable Show Disconnected devices. If the device shows as disconnected, unplug the device, plug it back in, and make sure it has power.

Windows 11: Right-click the Sound icon in the notification area and select Sound settings. Then, select All sound devices.

If the device is listed as disabled, select it, select Enable, and repeat step 1.
If the device still isn't listed, return to Sound settings and select More sound settings under Advanced. Then, right-click in the list of playback devices and enable Show Disconnected devices. If the device shows as disconnected, unplug the device, plug it back in, and make sure it has power.

Restart the PC.

If the device is still not showing in the list, or it's showing as disconnected, try rebooting the PC.

Check for drivers and updates.

Check Windows Update, Samsung Update, or with the device manufacturer for any drivers the device may need. You can also check for drivers with the graphics card manufacturer (nVidia, AMD, or Intel) that include audio drivers for the HDMI port.

Contact the manufacturer of the external device.

If you're still having issues at this point, it's possible the external device may not be working. Try it with something other than your PC to confirm whether the issue only happens with your PC or with any device.

Either way, the manufacturer of the device should be able to assist you in getting the device set up and functional. Contact them for further troubleshooting. If your external device is made by Samsung, search our Support Center for an article specific to that device.

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