Xfinity app issue with Samsung TV

Due to a software issue, there was a problem accessing the Live Channel portion of the Xfinity app on Samsung TVs. A software update is currently available for the affected models.

Xfinity app issue with Samsung TV

The issue affects the following models:

Q60A, Q70A, Q80A, QN85A, QN90A, LS03A, QN800A, QN900A, AU8000, QN850A, TU6985, TU7000, QN84A, AU7980, TU690T

To fix the issue, please update the TV to version 2210. You are able to update the software via the internet on the TV itself, but you could also perform the update via the USB method. Using your model code, the software download can be found on Samsung.com.

Important

There is currently a glitch where TU models are missing the update on the manuals page. Please refer to the update page of model UN65TU7000FXZA and download version 2210. All TU models share the same version.

Update your Samsung TV over the internet.

An over the internet update for the Xfinity app issue has now been released. Using your TV's remote, navigate to Menu, then select Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed. Updates usually take a few minutes; please do not turn off the device until the update is complete. When the update is finished, it will restart automatically. If there aren't any new updates, select OK to exit.

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