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Ice Maker Service

Having problems with your Samsung ice maker?

We’re here to help. Message us to get support about your ice maker issue with our Samsung Care Pro.

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Or if you prefer, troubleshoot your issue

Select your ice maker symptom and give our helpful troubleshooting guides a try. If you’re unable to resolve your issue, contact us and we’ll be happy to arrange service for you.

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Select the issue you are experiencing

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Little to no ice is being dispensed

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Ice bucket is frozen

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Crushed ice is not dispensing

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Ice maker is making too much ice

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Ice maker makes small, cloudy, dirty, or clumped ice

Don’t see your issue?

Connect with our Samsung Care Pro and we’ll help you find a solution.

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Top ice maker troubleshooting guides

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We’re here to help

Message us to get support about your ice maker issue with our Samsung Care Pro.

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Message us

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Request a call

Apologize for the inconvenience. Due to system maintenance, the current operation is unavailable. Please try again after 8:00 PM EDT on 10/6/2020.

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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

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