Home Electronics
For specific provisions or legal information relating to your product, please refer to the printed materials included with your device. The full copy of your product’s Standard Limited Warranty, Health and Safety Information, and other important product information are also available in your product’s User Manual.
This information was last updated on April 16th, 2024.
You can also visit www.samsung.com and use the model number to locate the product support page.
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a period of:
This limited warranty begins on the date of delivery to the original consumer purchaser and is valid only for products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG-authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request to SAMSUNG or SAMSUNG's authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
Certain products are eligible for In-home service at Samsung’s discretion. To receive in-home service, the product must be unobstructed and accessible to service personnel. If during in-home service, a repair cannot be completed, it may be necessary to remove, repair, and return the product. If in-home service is unavailable, SAMSUNG may elect, at our option, to provide product transportation of our choice to and from a SAMSUNG-authorized service center. Otherwise, product transportation to and from the SAMSUNG-authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not cover o the following: damage that occurs in shipment, delivery and installation and uses for which this product was not intended; product where the original factor serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage, including scratches, dents, chips, and other damage to the product’s finishes; damaged caused by accidents, abuse, neglect, fire, water, lightning or other acts of nature; damaged caused by use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damaged caused by incorrect electrical line voltage, fluctuations and surges; damaged caused by customer adjustments or failure to follow operating, cleaning, maintenance and environmental instructions that are covered and prescribed in the product user manual or other instructions; damaged caused by reception problems and distortion related to noise, echo, interference or other signal transmission and delivery problems; or damaged caused by brightness related to normal aging or any other issues caused by commercial or non-normal consumer use of this product. The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance, or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR OR PRODUCT REPLACEMENT AT SAMSUNG'S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant the uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660-2112
1-800-SAMSUNG (726-7864) – www.samsung.com
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED. For a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_resellers. html.
The following information applies to televisions, monitors, wireless subwoofers, wireless surround speakers, and soundbars.
Please read the Safety Instructions before using your product to ensure safe operation. Store the provided User Manual in a safe location for future reference. These instructions and the product itself provide important safety warnings, to be observed at all times. The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage, or failure to follow safety warnings.
Warnings and Safety Instructions provided in this guide do not cover all possible conditions and situations. Always use caution and care when installing, maintaining, and operating your product. Your product is intended for residential use only. Since the features and functions of your product may be different from those described in these instructions, not all warnings may apply to your product. For complete information about your product, you can find your complete user manual at www.samsung.com/us/support/downloads.
Potential hazards exist with any equipment using electricity and moving parts. Use your product only for its intended purpose as described in the user manual. Failure to follow safety warnings and instructions may result in serious injury, death, or property damage.
If you have questions or concerns, contact your service agent, the manufacturer, or the nearest service center. You can find additional support at www.samsung.com/us/support/contact.
Your product is not intended for industrial or commercial use; it is for personal use only. To safely use your product and avoid injuries, read these instructions and keep them in a safe place where readily available if needed. Please heed all warnings and take the following precautions:
Keep pets and small children away from the product.
Do not hang anything from or on the product.
To avoid electric shock, never touch the inside of the product.
Only use attachments/accessories specified by the manufacturer.
Do not place any objects containing water, such as vases, on the product.
Do not drop or strike the product. If this occurs and the product is damaged, disconnect the power cord from the electric outlet and contact a Samsung service center.
Never place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
Store the accessories (remote control, batteries, etc.) in a location safely out of the reach of children.
Caution: There is danger of an explosion if you replace the batteries with the wrong type. Replace only with the same or equivalent type.
Condensation may occur if your product has been stored in cold temperatures. If transporting the product during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat by causing the insulation to deteriorate.
Do not overload wall outlets, extension cords, or adaptors beyond their voltage and capacity; doing so may cause fire or electric shock. Refer to the power specifications section of the manual or the power supply label on the product for voltage and amperage information.
Power supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the product.
Be sure to plug in the power cord to the wall outlet until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
If this product does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or Samsung service center.
To protect this product from a lightning storm, or to leave it unattended and unused for a long time, be sure to unplug it from the wall outlet and disconnect the antenna or cable system.
To turn off the product completely, disconnect it from the wall outlet. To ensure you can unplug the product quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
If your product uses an AC adapter, only use the AC adaptor provided with your Samsung product, and do not use the power cord with other products.
Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product.
Use only a properly grounded plug and wall outlet. An improper ground may cause electric shock or equipment damage.
Class l Equipment products must be connected to an earthed MAINS socket outlet. To disconnect the product from the mains, the plug must be pulled out from the mains socket.
As long as the product is connected to the AC wall outlet, it is not disconnected from the AC power source even if you turn off this unit by POWER.
Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.
Install the product according to the manufacturer’s instructions.
Do not install the product in a confined space such as a bookcase or similar enclosure.
Never place the product in an unstable location because it may fall, causing serious personal injury or death.
When you install the product with a stand, avoid placing the stand on the back part of the table surface. Failure to do so may cause motion sensors to not work properly.
Position the product close to the wall to avoid the possibility of it falling when pushed. Also, ensure that the product does not hang over the edge of the furniture or surface on which it is placed.
If the furniture on which the product is placed has drawers, cabinets, or shelves underneath it, take steps to prevent children from climbing, such as installing safety latches so the doors cannot be opened.
Never place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support.
Never place the product on cloth or other materials that may be located between it and supporting furniture.
When you have to relocate or lift a product television for replacement or cleaning, be sure not to pull out the stand.
Place the product on a platform, stand, cabinet, table, or other surface which is recommended by Samsung or sold with the product. It must be sufficiently wider in the base than the base measurement of the product and strong enough to support its size and weight.
Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the product. When a cart is used, use caution when moving the cart/product combination to avoid injury from tip-over. Disconnect all power cords from wall outlets and disconnect other wires prior to moving the set.
Do not install the product near any heat sources such as radiators, heat registers, stoves, or amplifiers.
Do not install the product in an area where it is exposed to direct sunlight.
Be sure to contact an authorized Samsung service center for information if you intend to install your product in a location with heavy dust, high or low temperatures, high humidity, and chemical substances, or where it will operate 24 hours a day. Failure to do so may lead to serious damage to your product
Follow the instructions for wall mounting in the installation manual and use the mounting equipment supplied by Samsung.
If you mount this product on a wall, follow the instructions exactly as set out by the manufacturer. If it is not correctly mounted, the product may slide or fall and cause serious injury to a child or adult and serious damage to the product. Samsung is not responsible for any damage to the product or injury to yourself, or others if you choose to install the product on your own or fail to follow the installation instructions. To order the Samsung wall mount kit, contact the Samsung service center at 1-800-SAMSUNG (1-800-726-7864).
Install the product near the wall so that it does not fall backward.
To prevent injury, products must be securely attached in accordance with the installation instructions.
Do not install your wall mount kit while your product is turned on. This may result in personal injury from electric shock.
Install the wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board or sheetrock, contact your nearest dealer for additional information. If you install the product on a ceiling or slanted wall, it may fall and result in severe personal injury.
When installing a wall mount kit, Samsung recommends you fasten all four VESA screws. If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation.
Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the product.
For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
Always have at least two people mount televisions onto a wall. For 82-inch or larger models, have four or more people mount the television onto a wall.
Connect the brackets fixed to the product and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.
Do not mount the television at more than a 15-degree tilt.
Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the product.
You can prevent the television from falling by:
When you install a television and One Connect Box, maintain a distance of at least 4 inches (10 cm) between the television and One Connect Box with other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.
Do not place the product in a rack or bookcase. Ensure that there is adequate ventilation and that you've followed the manufacturer's instructions for mounting and installation.
Slots and openings are provided for necessary ventilation. They must never be blocked or covered.
Install soundbars horizontally, on a suitable base, shelf, or mantel with enough space around it for ventilation.
To clean the product, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticides, air fresheners, lubricants, or detergents. These chemicals can damage the appearance of the television or erase the printing on the product.
The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
Do not spray water or any liquid directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock.
Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and hacking. For example, certain sensitive communications between the television and the Internet servers are encrypted. In addition, the television operating system has adopted controls to prevent the installation of unauthorized applications.
Although we take steps to protect your Smart TV and personal information, no Internet-connected device or transmission is completely secure. We, therefore, encourage you to take additional steps to safeguard your television, secure your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:
When Samsung releases software updates to improve the security of your television, you should promptly install these updates. To automatically receive these updates, turn on Auto Update in the television's menu ( > (left directional button) > Settings > Support > Software Update > Auto Update). When an update is available, a popup message appears on the television screen. Read any messages or instructions accompanying the update. Accept the software download and update by selecting Yes when prompted. Take steps to secure your wireless access point and network.
To further secure your television implement the following measures:
Secure your wireless access point's management settings with a unique password to prevent unauthorized changes to security-related settings.
Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless network signal.
Secure access to your wireless network and internet accounts with a hard-to-guess password.
Confirm your access point's firewall setting is enabled (if applicable).
Confirm your access point's firewall setting is enabled and make sure that all your Internet-connected devices are behind your network's firewall.
If your access point or modem has a standby mode button, use it to disconnect your home network from the Internet when it is not in use.
If any unexpected messages appear on your television screen requesting permission to link a device or enable a remote session, do NOT accept them.
Do not visit suspicious websites and do not install any suspicious programs. We recommend that users install only those authorized apps provided by Samsung through Samsung Smart Hub.
When you shut the television off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord from the wall outlet when you don't intend to use the television for a long time.
In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
The batteries used with this product contain chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash; or expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery, and replace only with the same or equivalent type.
For California residents only: This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA “Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.”
For information regarding Cancer and Reproductive Harm please visit: www.P65Warnings.ca.gov.
Provided with your monitor is a detachable power supply cord with IEC320-style terminations. It may be suitable for connection to any UL-listed personal computer with a similar configuration. Before making the connection, make sure the voltage rating of the computer convenience outlet is the same as the monitor and that the ampere rating of the computer convenience outlet is equal to or exceeds the monitor voltage rating. For 120 Volt applications, use only UL-listed detachable power cord with NEMA configuration 5-15P type(parallel blades) plug cap. For 240 Volt applications use only UL-Listed detachable power supply cord with NEMA configuration 6-15P type (tandem blades) plug cap.
Main processor(s) or system on a chip (SOC), all internal and external power supplies and/or I/O connectors, and external power connection can be upgradeable, repairable, or replaceable within 5 years from the date of product purchase, which may incur charges.
FCC Supplier’s Declaration of Conformity Responsible Party – U.S. Contact Information:
Samsung Electronics America, Inc.
85 Challenger Road.
Ridgefield Park, NJ 07660
Phone: 1-800-SAMSUNG (726-7864)
FCC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Class B FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.
This manual contains confidential and proprietary information of Samsung Electronics Co., Ltd. (“Samsung”). All text, graphics, user interfaces, visual interfaces, photographs, trademarks, and logos (collectively, “Content”), including but not limited to the design, structure, selection, coordination, “look and feel” and arrangement of such Content, contained in this manual is owned, controlled or licensed by or to Samsung, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
No part of this manual or the Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to anyone, any entity, any other computer, server, Web site or other medium for publication or distribution or for any commercial purpose, without Samsung’s express prior written consent.
WHILE SAMSUNG MAKES ALL REASONABLE EFFORTS TO ENSURE THAT ALL INFORMATION IN THIS MANUAL IS CORRECT, SAMSUNG DOES NOT ASSUME ANY RESPONSIBILITY FOR THE ACCURACY OR COMPLETENESS OF ANY INFORMATION CONTAINED IN THIS MANUAL. SAMSUNG PROVIDES INFORMATION AND MATERIALS CONTAINED IN THIS MANUAL TO YOU ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. SAMSUNG SPECIFICALLY DISCLAIMS ANY LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THE INFORMATION IN THIS MANUAL, INCLUDING BUT NOT LIMITED TO ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THIS MANUAL.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. Samsung’s liability in any case shall be limited to the greatest extent permitted by law.
Samsung reserves the right, at its sole discretion, to change, modify, add, or remove portions of any part of this manual at any time. It is your responsibility to check the manual periodically for changes. Your use of the manual will mean that you accept and agree to these Terms of Use, including the Limitation of Liability and the Dispute Resolution Agreement terms set out at www.samsung.com/us/support/legal/mobile/#dispute-resolution-agreement.
If you do not agree to comply with these Terms of Use, in whole or in part, please stop using this manual immediately.
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