Samsung Care

Cooktops and Hoods Support

auto-Home-Appliances_1440x500

Search Product

How to find model code
Search by product category

    How to find model code
      Back
        View more

        Get Started

        Browse these helpful articles so you can start using your new Samsung device the moment it's unboxed.
        1
        Built in induction cooktop Built in induction cooktop
        Learn more
        How to use your Samsung electric range or cooktop
        2
        A built-in gas cooktop on a kitchen counter A built-in gas cooktop on a kitchen counter
        Learn more
        How to clean your Samsung gas cooktop
        3
        Man cleaning a Samsung cooktop Man cleaning a Samsung cooktop
        Learn more
        Clean and care for your Samsung electric cooktop
        4
        Induction cooktop with a skillet and vegetables Induction cooktop with a skillet and vegetables
        Learn more
        Best cookware to use on your Samsung cooktop
        5
        Hood installed over Samsung range in kitchen Hood installed over Samsung range in kitchen
        Learn more
        Install your range hood and wall mount vent

        Find resources

        Manuals, drivers, and software

        Get the latest drivers, manuals, firmware, and software.
        Learn more

        Request repair service

        Arrange for a service visit at home, schedule a walk-in appointment or mail your device in for a repair.
        Start repair service Track service request

        Watch how-to videos

        Watch our helpful videos to get the most out of your Samsung products.
        Watch now

        Register your product

        Gain access to exclusive offers and perks, apps and services, world-class customer support and more.
        Learn more

        Warranty

        Register your product and find out what’s covered.
        Learn more

        Find replacement parts

        Looking for a replacement part? Visit our partner site, Samsung Parts, and find what you need. 
        Find parts
        We're here for you

        Contact Samsung Support

        Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
        Get support
        auto-contact_us-pc-2x auto-contact_us-pc-2x
        Contact
        action minus
        samsung logo
        Contact us
        We're here for you.
        action minus
        samsung logo
        Call or Text Us Give us a call
        How can we help you?
        1-800-SAMSUNG 1-800-SAMSUNG
        1-800-726-7864 1-800-726-7864
        • Mobile 8 AM - 12 AM EST 7 days a week
        • Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
        • IT/Computing 8 AM - 12 AM EST 7 days a week
        • Text Support 24 hours a day 7 days a week
        flag
        Go to site