Get Started
Congratulations on your NEW Samsung purchase!
Takes less than 5 min.
Scan the SmartThings QR code and connect your smart devices.
The SmartThings app lets you control and monitor your product right from your phone.
Connect your smart devices and manage your home with a single, easy-to-use app.
- Scan the SmartThings QR code and connect your home appliance on your product.
- Follow the step by step instructions on the app to connect your device on SmartThings.
Benefits of SmartThings
Smart Home
Use the SmartThings app to remotely schedule and start laundry cycles, plus receive alerts when they’re done.⁰
Activate Proof of Ownership
Your product is automatically registered when you connect with SmartThings.
Home Care
SmartThings Home Care sends you notifications if your household appliances need replacement parts and offers trouble-shooting solutions.⁰
Self-Help
Get access to self-help guides to help you through trouble-shooting issues.
Chat with us
Contact Samsung Support
Get support from Samsung Experts and Samsung Care Pros, 24 hours a day, 7 days a week.
We're here for you
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Call or Text Us
Give us a call
How can we help you?
1-800-SAMSUNG
1-800-SAMSUNG
1-800-726-7864
1-800-726-7864
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Mobile 8 AM - 12 AM EST 7 days a week
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Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
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IT/Computing 8 AM - 12 AM EST 7 days a week
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Text Support 24 hours a day 7 days a week
⁰ Requires wireless network, Samsung account and SmartThings App. Available on Android and iOS devices.
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Or continue shopping on Samsung.com
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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
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