Update the firmware of your Samsung soundbar

Occasionally, Samsung provides important firmware updates for your soundbar. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. If an update is available from Samsung, you can update it using the SmartThings app or you can download it onto a USB device, and then upload it to your soundbar.

Update the firmware of your Samsung soundbar

Important

Some Samsung soundbars, including 2023 Q-Series models, may not work due to an automatic firmware update issue. To fix this, simply unplug and replug the soundbar, then update the firmware via SmartThings app or USB flash drive (improved version v1004.0 or later available on Samsung.com).

Update the firmware via SmartThings

Note

Use this method if you are unable to update the software via USB.

Make sure your soundbar is connected to the Wi-Fi network using SmartThings.
Unplug the soundbar, the subwoofer, and the rear speakers for 30 seconds, and then plug them back in.
Open the SmartThings app on your phone and select the soundbar to access the control menu.
Tap the 3 vertical dots in the top right corner of the screen.
Navigate to Information, then Firmware Update, and select Update Now.

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Update the firmware via USB

To update the soundbar’s firmware, visit the Samsung Download Center. You can either select your product type and then search for your soundbar, or select ENTER MODEL NUMBER to access the support page for your specific soundbar model.
On the Support page, locate the firmware file for your soundbar under DOWNLOADS. If you find multiple firmware versions, install the newest version available. Select DOWNLOAD next to the firmware version to download the compressed file.
When the file has finished downloading, locate it then unzip the file.
Navigate through the folders until you access the files required for the update. Copy or move the files to the USB drive (make sure the capacity is large enough for the files). When the files are copied over to the USB, make sure they are not placed in a folder. Placing them in a folder will make it harder on the soundbar to find the files.
Connect the USB with the update files to the USB port of the soundbar while it is powered off.
Turn on your soundbar using the remote or press Power on the soundbar. When it's powered on, switch to the USB source using the source button.
The update will start and your soundbar's display will flash UPDATE during the process.
When the update finishes, the soundbar will power off. Press Play/Pause on the remote for 5 seconds. INIT will show on the display and then it will power off. This means the update is now complete.

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Check the current firmware version

Press and hold Sound Control (gear icon) for 6 seconds until the unit is off.
The firmware version will show on the soundbar display, pay attention to the numbers following the letter B.

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Cannot update Samsung soundbar firmware

Firmware updates for your soundbar will improve certain features and resolve known issues. If your soundbar is connected to the internet, that way is usually easiest, but many soundbars don't have that function. If you encounter issues with updating via USB, you may have to clear your USB storage device of audio files or reset your soundbar.

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