Change your Samsung Pay PIN

Having a secure Samsung Wallet PIN is important because it lets you make payments from your phone or watch. But if you think someone has figured out your PIN, you can change it to keep your financial information safe. On the other hand, if you simply forgot your PIN for Samsung Wallet, you will need to reset your Samsung Wallet account.

Verification method screen displayed on a Galaxy phone

Change your Samsung Pay PIN

Note

To use Samsung Wallet on your smart watch with a non-Samsung phone, you must update to Android 6.0 or higher.

Change your Samsung Wallet PIN on your phone

Note

If you need to change the PIN or biometric settings on your phone (not just for Samsung Wallet), you need to change your screen lock.

You need a Samsung Wallet PIN to use different parts of the app, such as making a payment. Don't forget to change your Samsung Wallet PIN every once in a while to keep it secure.

Open Samsung Wallet on your phone, and then tap the All tab.
Tap More options (the three vertical dots), and then tap Settings.
Tap Verification method, then tap Change PIN, and then enter your current PIN.
From here, you can change your PIN by following the on-screen instructions.

Note: Your new PIN cannot contain the same number 3 or more times in a row.

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Change your Samsung Wallet PIN on your watch

Note

If the PIN is entered incorrectly 10 times, the cards will be deleted from Samsung Wallet on the watch.

The PIN on your Galaxy watch is also used to secure payments in Samsung Wallet. You can change it directly from your watch anytime.

From Settings, swipe to and tap Security or Security and privacy. Tap Lock or Lock type, then enter your current PIN, and then tap PIN. Enter your desired new PIN twice to confirm it.

PIN selected on a Galaxy Watch

If you have a Galaxy Watch3 or earlier, you can tap Use for, and then choose Screen and payments or Payments only.

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Forgot your Samsung Wallet PIN?

Did you forget your Samsung Wallet PIN? Just reset the Samsung Wallet app and add your cards again.

To reset the app, navigate to your phone's Settings. Swipe to and tap Apps, and then select Samsung Wallet.
Tap Force stop, and then tap OK.
Next, tap Storage. Tap Clear cache, and then tap Clear data.
Tap Delete when prompted.
Once these steps are completed, reopen the app, and follow the on-screen prompts. During the setup, you will need to create a new PIN and add your credit cards again.

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Reset the Samsung Pay app on a Galaxy phone

If you need to, you can reset the Samsung Pay app. This can help solve app issues or reset your PIN if you've forgotten it. When you do this, all payment cards, membership cards, and rewards will be removed from the phone. This will not delete the Samsung account or any data from the account, including your rewards.

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