Pending cash back rewards in Samsung Pay

We know you want the cash back you earned in Samsung Wallet, but merchants that work with Samsung Wallet have different policies about when your cash will be rewarded. Find out when you'll be able to redeem your rewards.
Galaxy phone displaying Cash back rewards balance from the Samsung Wallet app
Galaxy phone displaying Cash back rewards balance from the Samsung Wallet app

Pending cash back rewards in Samsung Pay

When can I use my rewards?

Samsung Pay allows you to earn cash back rewards while shopping. However, the availability of these rewards depends on the merchant's policy. Merchants require a waiting period to ensure that no returns or refunds are made before granting the cash back. This period varies among merchants, so check their specific terms and conditions to determine when your rewards will become available.

Red button labeled Start a return

 

Once ready, you will receive a notification in the Samsung Wallet app.

Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
auto-contact_us-pc-2x auto-contact_us-pc-2x