Update the software on your Samsung smart TV or monitor

Every once in a while, your Samsung smart TV or smart monitor will receive software updates to add new features or fix bugs. No matter which model you have, keeping your software up to date is very important. You can update your TV or monitor's software over the internet or using a USB flash drive. Keep in mind that your video and audio settings might be automatically reset to defaults after an update.
Software Update highlighted in Support settings on a Samsung TV Software Update highlighted in Support settings on a Samsung TV
Software Update highlighted in Support settings on a Samsung TV Software Update highlighted in Support settings on a Samsung TV

Update the software on your Samsung smart TV or monitor

Note
If you are looking to upgrade your Samsung TV, our newest models can be found on our website.

Update automatically

If the device is connected to the internet, you can have software updates installed automatically while you're watching TV. Once the update is complete, it will be applied the next time the device is turned on. Additionally, when you agree to the Smart Hub Terms and Conditions in the initial setup process, Auto Updates will be enabled automatically.

 

To enable Auto Update on your TV, please follow these steps:

  1. Navigate to and select Settings, then select All Settings, and then select Support.
  2. Select Software Update.

    Note: If the Software Update option is grayed out, it is because a streaming app is running in the background. Please switch to the TV source or press the Samsung TV Plus button on the remote.
  3. Select the Auto Update option to turn it on. Selecting it again will turn off the setting.
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Update over the internet

Software update screen on a Samsung smart TV

To get the most out of your device, you should download software updates as soon as they become available.

  1. Navigate to and select Settings, then select All Settings, and then select Support.
  2. Select Software Update, and then select Update Now.
  3. New updates will be downloaded and installed. Updates usually take a few minutes; please do not turn off the device until the update is complete. When the update is finished, it will restart automatically. If there aren't any new updates, select OK to exit.
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Update using USB

To download the latest software updates, visit the Samsung Download Center. You can select your product type and then search for your Smart TV or monitor, or select Search by model code or product name to access the support page for your specific model. On the Support page, locate the firmware file for your device under Downloads. If you find multiple firmware versions, install the newest version. Select Download next to the firmware version to download the compressed file.

  1. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
  2. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
  3. Connect the USB drive containing the software upgrade into a USB port on your device.
  4. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.

 

Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.

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How can I check for an update?

If you aren’t sure if your TV or monitor requires an update and would like to manually check, you can simply open the Software Update menu. However, this method will only work if your TV or monitor is connected to a network, because an internet connection is required to download and install new updates.

  1. Navigate to and select Settings, then select All Settings, and then select Support.
  2. Select Software Update, and then select Update Now. Your TV or monitor will begin checking for available updates. You may need to wait a few moments for the TV or monitor to detect the update.
  3. If an update is available, it will begin installing automatically.

 

If your TV or monitor is not connected to a network, you can still download new updates using the USB method mentioned in the previous section.

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What if updates aren’t available?

Sometimes, even if something is not working quite right, there won't be an update available right away. If you notice that an app is not working, let us help you troubleshoot it. This might be all you need to fix your problem. Some apps will be fixed by a downloadable software update, but other app updates or Smart Hub updates will download and install automatically.
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