Set up Dual Messenger on your Galaxy phone or tablet

Life gets busy, and sometimes having just one messaging account isn't enough. Maybe you have a personal and work email, or you have private and public social media accounts. Now, with Dual Messenger, you can have two separate accounts saved in one app.
Hand holding a Galaxy phone displaying the 'Dual Messenger' settings screen, with options to enable a second account for Facebook and Messenger
Hand holding a Galaxy phone displaying the 'Dual Messenger' settings screen, with options to enable a second account for Facebook and Messenger

Set up Dual Messenger on your Galaxy phone or tablet

Note
Available screens and settings may vary by wireless service provider, software version, and device model.

Get Dual Messenger

Using Dual Messenger is very simple. Once it's set up, you can begin organizing your accounts all in one place.

  1. Navigate to and open Settings, then tap Advanced features, and then tap Dual Messenger.
  2. Tap the switch next to the desired available app.
    Screen of a Galaxy phone showing 'Dual Messenger' settings with toggles for enabling a second account on Skype and Messenger apps
  3. Tap Install, review the disclaimer, and then tap Confirm if prompted.
  4. Navigate to and open the newly installed version of the app - it will have the Dual Messenger symbol on its icon. Then, enter your account information and start using Dual Messenger.
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Use separate contacts

To enhance your Dual Messenger experience, you can separate the contact list in your second app so that only your desired contacts appear.

  1. Navigate to and open Settings, then tap Advanced features, and then tap Dual Messenger.
  2. Tap Use separate contacts list, and then tap the switch to turn it on.

    Use separate contacts list with the switch turned on
  3. Tap Add, select your contact(s), and then tap Done.
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Access downloaded images

When using Dual Messenger, your downloaded images may not appear in your Gallery; you’ll need to use the My Files app to see them. You can find and retrieve your images by following a few steps.

  1. Navigate to and open the My Files app.
  2. Tap the Internal storage (Dual Messenger) folder, and then tap the DCIM folder.

    Internal storage (Dual Messenger) highlighted in My Files app
  3. Tap the Messenger app folder to view your images.
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Remove Dual Messenger apps

If you no longer want to use Dual Messenger apps, you can remove all of your app data.

  1. Navigate to and open Settings, then tap Advanced features, and then tap Dual Messenger.
  2. Tap More options (the three vertical dots), and then tap Delete all my data.
  3. Tap Delete to confirm.
    Galaxy phone screen displaying a pop-up message for 'Delete all my data' to remove all Dual Messenger apps and their data, with options to cancel or delete
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