Use Secure Wi-Fi on your Galaxy phone

Secure Wi-Fi can be used when you’re out shopping at the mall, catching a flight at the airport, or staying at a hotel. To begin, you must be logged into your Samsung account and have a stable Wi-Fi connection.

Some extra options are available when you’re using Secure Wi-Fi. For instance, you can add a Secure Wi-Fi icon to your Apps screen for quick access, or turn off your usage data tracking. You can also leave Secure Wi-Fi by deleting your personal data.

Navigate to and open Settings, tap Security and privacy, and then swipe to and tap Secure Wi-Fi. Tap More options (the three vertical dots), and then tap Settings. The following options will be available:

When using secure Wi-Fi, your default protection plan will cover 250 MB per month. This is a free plan that can be upgraded at any time.

If you need to cancel your 1-month plan, you can do so within seven days of your monthly purchase date. If you’ve subscribed to the 24-hour plan, you can receive a refund if you’ve used less than 1 MB of your secure data.

If you have some questions about using Secure Wi-Fi, you can review additional information below.

Do I need a Samsung account to use Secure Wi-Fi?

Yes, you need to create and sign in to your Samsung account to use Secure Wi-Fi because the service is tied to your Samsung account. If you delete your Samsung account on your device, your Secure Wi-Fi data will also be deleted. However, if you sign back in with the same Samsung account, you can restore your previous plan.

Can I use a valid purchased plan on multiple devices?

Each purchased plan is available on only one device. However, with the 1-month unlimited plan, you can move the protection plan to another device once per month. The payment date and plan details of the subscription will not change. To do this, open Settings, tap Security and privacy, and then tap Secure Wi-Fi. Tap Protection plan, tap More options (the three vertical dots), and then tap Subscriptions. Tap Import on one of the plans, and then follow the on-screen instructions.

How do I cancel my purchase of a Wi-Fi protection plan?

You can cancel a protection plan from the Secure Wi-Fi menu. Even if a plan is canceled, the protection will last for 24 hours or 1 month depending on the plan. With the 1-month unlimited plan, you will be unsubscribed from the next payment date. To do this, open Settings, tap Security and privacy, and then tap Secure Wi-Fi. Tap Protection plan, and then select the free 250 MB per month option in the available plans. 

What is a Service ID?

The Service ID consists of device-specific information and your Samsung account information. Secure Wi-Fi provides an estimated data-per-month value based on the Service ID. If you use Secure Wi-Fi on multiple devices, you will be issued with multiple Service IDs. This means that if you use Secure Wi-Fi on multiple devices with one Samsung account, you will be provided with 250 MB of free data protection for each Samsung mobile device.