Factory reset your NVIDIA Shield and SmartThings Link

The SmartThings Link adapter allows you to turn your NVIDIA Shield into a hub that can control your smart devices. If you ever need to reset your NVIDIA Shield device and SmartThings Link for any reason, you can do so using both the SmartThings app on your NVIDIA Shield and the regular SmartThings app on your phone. First, you’ll need to perform a factory reset and then delete the hub from your phone. This will remove all data from the hub, including any Z-Wave and Zigbee connections.
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