Clean your wrist and the watch strap or band.

Avoid certain cleaning substances and products.

Note: Moisture or the buildup of any substance on the back of your watch can cause slow or no charging, inaccurate heart rate measurements, and skin irritation.

To help it run its best and also prevent skin irritation, you'll need to keep your watch nice and dry. Whenever it does get wet, dry it thoroughly with a clean, soft cloth. You should also dry the charging surface on the back side of your watch before attaching it to a charger or wearing it.

Please also keep in mind:

When you want to wear your Samsung smart watch, there's a proper way to put it on, so it will be nice and snug with no discomfort.

First, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band.

Take necessary precautions if your skin is hypersensitive or if you have an allergy to any materials found in the Galaxy smart watch.

Please also be aware of the following:

Note: There may be some discomfort if the watch is worn on sensitive skin or fastened too tightly. 

Only materials that observe the standards of the U.S Consumer Product Safety Commission (CPSC), the regulations of the European countries, and other international standards are used to make the watch.

Galaxy Watch Active 2

  • Front Case:  Stainless Steel, Aluminum (except 44mm LTE), Gorilla Glass

  • Rear case: Polycarbonate + Glass Fiber, Gorilla Glass

  • Band: Leather, Flouroelastomer

  • Buckle: Stainless Steel, Aluminum

Galaxy Watch

  • Front Case: Stainless Steel, Gorilla Glass

  • Rear case: Polycarbonate + Glass Fiber, Gorilla Glass

  • Band: Silicone

  • Buckle: Stainless Steel

Galaxy Watch Active Bluetooth 

  • Front Case: Aluminum, Gorilla Glass

  • Rear case: Polycarbonate + Glass Fiber, Gorilla Glass

  • Band: Flouroelastomer

  • Buckle: Stainless Steel

Galaxy Fit e 

  • Front Case: Acrylic, Polycarbonate

  • Rear case: Polycarbonate + Glass Fiber, Polymethyl methacrylate 

  • Band: Thermoplastic, Polyurethane

  • Buckle: Polycarbonate

Galaxy Fit

  • Front Case: Aluminum, Gorilla Glass

  • Rear case: Polycarbonate + Glass Fiber, Polymethyl methacrylate 

  • Band: Thermoplastic, Polyurethane

  • Buckle: Polycarbonate

Materials which come into contact with skin

The Galaxy smart watches do not contain internationally restricted materials or any harmful materials that directly come into contact with the skin. We also verified compliance with international environmental regulations through authorized international test institutions for certain materials, such as the fiber, leather, plastic, and metal, which have a high possibility of contacting the skin.

When using materials not explicitly covered by international standards,  we conduct our own internal wearing tests, noxious material tests, and skin toxicity tests for all materials that come into contact with skin in cooperation with domestic and external certificate authorities.

A detailed list of materials used in the manufacture of the Galaxy smart watch that may come into contact with skin is available for download.

Guidance for users sensitive to certain materials

Refer to the information about the materials that the Galaxy smart watch includes if your skin is hypersensitive or if you have a known allergy to any listed materials. Remove your Galaxy smart watch from your wrist and consult a dermatologist if the skin where you wear the Galaxy smart watch reddens or feels irritated.

Nickel

The Galaxy mart watch's main body and band buckles include stainless steel. Stainless steel is a non-corrosive metal alloy that typically consists of iron (Fe), nickel (Ni), and chrome (Cr). Although it is widely used for everyday products, some people have an allergy to some of the materials included in it, such as nickel.

Samsung Electronics manages this by making the products with a smaller amount of nickel, which is below the point limited by the Europe REACH regulation. Also, we have found that users are barely exposed to any nickel based on analysis from a third party institution.

While it is unlikely that an issue related to nickel will occur, if you are allergic to nickel, be careful to prevent skin problems.

Acrylate

The Galaxy smart watch’s main body and band include acrylate.

Acrylate (Methacrylic acid) is commonly included in consumer goods that are attached to the skin, such as plaster gauze. If you are sensitive to this material, be careful to avoid causing a hypersensitive skin reaction when using your Galaxy Watch or Fit for a long period; again, consult your dermatologist if irritation occurs.