The Program is open to legal residents of the fifty (50) United States and District of Columbia, Puerto Rico, and United States Virgin Islands who are at least eighteen (18) years of age or older. It is void where prohibited by law. All users must have a Samsung account ID.
To enroll in the Program, you must create a Samsung account and can enroll while you are creating a Samsung account through Samsung.com. There are multiple ways to enroll if you already have a Samsung account: (1) You can enroll by visiting Samsung.com/us/rewards; (2) You can enroll while using the Shop Samsung App.
By accepting the Samsung Rewards Program Terms and Conditions and signing up for the Program, you agree to receive email and push notification messages from Samsung regarding the status of your Samsung Rewards Account and Points total. If you turn off notifications or opt-out of email communications, you will no longer receive communications about your Account status and Point totals.
There is a limit of one (1) Samsung Rewards Account per person or email address, regardless of whether more than one person uses the same email address.
Yes, Samsung Rewards is synced with your Samsung account. As long as the same Samsung account is used on Samsung.com and your Samsung devices, your Samsung Rewards points will sync.
Samsung Rewards cares about your personal information and wants to make it easy for you to manage the information you share with us. Please visit our Privacy Page in order to request access to your information.
If you are a California resident, please visit our California Consumer Privacy Act Portal. Once you validate your residency, please use "Request using Other Information" and find Samsung Rewards under Relevant Service. Then, use your Samsung Rewards email address to access your information.
There are a few ways you can check your Samsung Rewards status:
Points are non-transferable for any reason.
Points are non-transferable for any reason.
Points earned in a particular month will be valid for twelve (12) calendar months through the last day of that month. Points not redeemed during this valid period will expire and be forfeited.
When you redeem your points, we deduct the oldest points from your account first in order to ensure you have the full period to use all your earned points.
No, Samsung rewards points can only be earned after joining Samsung Rewards.
Samsung Rewards Points are managed based on your Samsung account. Check whether you logged into your Samsung account. If you have already logged into your Samsung account, your points might have expired. To review your rewards transaction history, please view from (1) Log in to your Samsung Account on Samsung.com, select your account icon in the top right, and then select My Account. Select SEE MY POINTS under Rewards; (2) Open the Samsung Members app on your phone or tablet, and then tap Benefits in the middle of the screen. Next, tap Samsung Rewards; (3) Open the Shop Samsung app on your phone or tablet, and then tap three-line menu on the left on the screen. Next, tap My Rewards. If you have further questions, contact customer support at 1-800-SAMSUNG (726-7864).
You can enable notifications in the Samsung Members app. Open the app on your phone or tablet, and then tap More options (the three vertical dots). Tap Settings, tap Notifications, and then tap the switch at the top next to Show notifications. Next, tap Notification categories, and under the Rewards section, tap the switches for All notifications, Points earned, and Points and access information.
No. Samsung Elite points are separate from Samsung Rewards points.
This will happen if you cancel your earning activity when your balance is less than the points canceled.
To earn Samsung Rewards points, you can purchase eligible products via Samsung.com and the Shop Samsung app. Samsung may also offer opportunities to earn points through other Samsung apps, as well as promotions with its partners.
Log in to your Samsung account while you are making a purchase on Samsung.com or the Shop Samsung app. The number of Rewards points that you may earn will be displayed next to the product price.
Note: The actual number of Reward points you will earn will be calculated after all discounts, coupons, promo codes, and gift certificates have been redeemed, and will not include shipping, taxes, or other fees, if any. Once you complete your eligible purchase, you can see your points pending in your Samsung Rewards account immediately. The Rewards points will be added to your Rewards Account when the applicable return period has lapsed.
There is no limit to the number of points earned and redeemed per day.
Points will be credited to Participant’s Rewards Account after (1) transaction confirmation; (2) the applicable return period has lapsed; and/or (3) the applicable chargeback window has closed.
Log in to your Samsung account while you are making a purchase on Samsung.com or the Shop Samsung app. At checkout, you will have the opportunity to use your points to pay for all or part of qualified products on Samsung.com/Shop and the Shop Samsung app. See full Reward Terms for additional details.
One Samsung Rewards point is worth $0.005 on Samsung.com or in the Shop Samsung App. This value can be changed according to internal policy. Samsung Rewards points cannot be exchanged for cash for any reason.
If an eligible product is returned for a refund after the Samsung Reward has been redeemed, the redeemed amount will be reversed after the returned product arrives in our warehouse and is inspected.
If you cancel your order before we send the product(s), the redeemed amount will be reversed within a few days of receiving the canceled order in our system.
As you earn more Samsung Rewards points, you will unlock a new tier status with additional benefits and rewards.
Silver
Gold
Platinum
There are a few ways you can check your tier status:
Your current tier status will be maintained until the end of the following year. For example, if you reached the Gold Tier in Oct. 2022, your Gold tier status will remain until Dec. 2023.
To maintain your tier status after the following year, you will have to earn Samsung Rewards points for each tier threshold.
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