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My Rewards

Use your points as currency to pay for your purchases on Samsung.com and the Shop App.

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My Products

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Care SMS
Get personalized messages about your product
Receive personalized Care messages to get the most out of your product, warranty updates, service information, and more. Provide a mobile phone number for product updates.
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*By submitting your phone number, you agree to receive automated text messages about your product. Consent is not a condition of any purchase. Reply HELP for help and End Journey to cancel. Message frequency varies. Messaging and data rates may apply. View Terms & Privacy
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Care SMS
Welcome to Care Text Messages!
You will receive personalized Care messages to get the most out of your product, warranty updates, service information, and more.
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Get personalized messages with tailored support content on how to fully utilize your product.
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Receive notifications on your repair service, product warranty status and software updates.
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You will not received messages with Care Messages. If can always Opt back-in for exclusive benefits and notifications.
You will receive personalized Care messages about your product which include how to get the most out of your product, warranty updates, service information, and more.
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*By submitting your phone number, you agree to receive automated text messages about your product. Messaging and date rates may apply. Read our Privacy Policy.

Potential Free repair

This product may be eligible for a one-time free repair. click continue to check your eligibility and set up a repair by phone call.

Call required

Please follow up your repair request with our authorized service center-Total Tech Solution. Phone Number:201–672-9501
Call 201-672-9501

Warranty expired

The product warranty has expired. If you choose to continue, out-of-pocket costs will apply.
Validate warranty Continue

It appears your product has been refurbished by an organization other than Samsung. We will be unable to provide repairs and suggest you contact the place of purchase
To further assist with your repair request, please call us at 1-800-SAMSUNG.
Your Service Details (Mail In)


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Warranty
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Your Service Details (In Home)


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Service Request Number
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Warranty
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COVID-19 notice

Due to the health concerns of our Service technicians, you will need to revisit after 14 days to request service. We apologize for any inconvenience.

My Orders

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1This warranty extension applies to noncommercial use of your product only

*Samsung Rewards Points will be reflected in your account anywhere between 15-45 days from your date of purchase on products that have not been returned during the return period (15-30) days. 

∆Samsung Account required for network-based smart services, including streaming apps and other smart features. Separate [connected] computer, mobile or other device may be necessary to create/log in to Samsung Account. Without Account log in, only external device connections (e.g., via HDMI) and terrestrial/over-the-air TV (only for TVs with tuners) available. If you do not have a Samsung Account, you can easily create one here: https://account.samsung.com/membership/intro it’s free to sign up; terms apply.