Product support
Questions on specific products?
Direct Exclusive number:
Tech Support: 866-208-2911
Service Support: 866-797-8727
Have general questions about Samsung custom integration? We’ll get back to you as soon as possible.
Samsung offers digital audio and video solutions that provide enhanced viewing and sound quality. These devices help make the most out of Samsung TVs while offering you additional ways to facilitate more robust home entertainment installations.
Samsung offers digital audio and video solutions that provide enhanced viewing and sound quality. These devices help make the most out of Samsung TVs while offering you additional ways to facilitate more robust home entertainment installations.
Our cables, mounts and stands are designed to hide cabling clutter and curate a beautiful aesthetic.
Our cables, mounts and stands are designed to hide cabling clutter and curate a beautiful aesthetic.
Cleaner connections
Cleaner connections
In-Wall Rated Cable
An optional 15m in-wall-rated cable (sold separately) allows for a clutter-free solution with sufficient length to accommodate the design of your client’s viewing room.
2018 One Connect Box
The One Connect Box now provides both power and data to our 2018 Q9FN, Q7CN and Q7FN models through the One Invisible Connection. An optional in-wall installation kit allows for wall mounting.*
2018 Wall Mounting & Jack Packs
The Q8FN & Q6FN Series support conventional VESA wall mounting with a built-in Jack Pack. The Q9FN, Q7FN and Q7CN Series support optional No Gap wall mounting and comes with the One Connect Box.
No-Gap Wall MountTM
The No-Gap Wall MountTM, available for our Q9FN and Q7FN models and included with The Frame TV, enables the TV to lay flush against the wall and an easy setup with just two brackets. It’s also available for the Q7CN model though, because this model is curved, it will not be completely flush to the wall. The mount still retains flexibility, allowing for tilting the TV on a higher wall placement like a fireplace. These TVs are also VESA-compliant for addressing any wall mount solution.1
Optional stands offer unique placement options while helping conceal cables. 2
Optional stands offer unique placement options while helping conceal cables. 2
Gravity stands
Gravity stands enable swivel movement to adjust the viewing angle up to 35°. The stylish and sturdy base helps conceal cables for a clutter-free, clean cable management solution.
Studio stands
Studio stands’ easel-design gives rooms a gallery-like feel while allowing cables to be run through the leg of the stand. It also offers a more contemporary and unique way to place a TV if mounting is not an option.
The Samsung Connect Home Wi-Fi system is a new kind of all-in-one network with a Wi-Fi router and SmartThings Hub. It delivers a strong connection across the entire home with just a simple setup and it’s protected by hardware-based security technologies.3
The Samsung Connect Home Wi-Fi system is a new kind of all-in-one network with a Wi-Fi router and SmartThings Hub. It delivers a strong connection across the entire home with just a simple setup and it’s protected by hardware-based security technologies.3
1A small gap between the wall and TV may occur if wall is not 100% flat or is constructed off-angle to the floor or if installed incorrectly. Sold separately.
2Stands sold separately.
3 Coverage for homes up to 4,500 sq. feet. Actual coverage will vary based on home construction and layout.