2023 85” CU7100 UHD 4K HDR Smart TV
Common Topics
2023 85” CU7100 UHD 4K HDR Smart TV
UE85CU7100KSolutions & Tips
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How to use
How to delete and reinstall TV apps
Find out how to delete and reinstall TV apps on your Samsung TV with our easy guide and video instructions.
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Power
My TV switches itself off
Find more about 'My TV switches itself off' with Samsung Support.
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Picture
How do I run a picture test (self-diagnosis) on my TV?
Learn how to run a picture or pixel test for your Samsung TV screen by using the self-diagnosis tool. Find out more with our guide and instructions.
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Media
What is Screen Mirroring and how do I use it with my Samsung TV and Samsung mobile device?
Screen mirroring allows you to watch your mobile's content on your TV. Learn how to use screen mirroring.
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Accessory
How to pair your Smart Control remote to your 2014 Model TV
FAQ for Samsung Television. Find more about 'How to pair your Smart Control remote to your 2014 Model TV' with Samsung
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How to use
How should I clean my TV screen?
FAQ for Samsung Television. Find more about 'How should I clean my TV screen?' with Samsung Support
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Power
My TV screen has been smashed or cracked. Where can I get it repaired?
FAQ for Samsung Television. Find more about My TV screen has been smashed or cracked. Where can I get it repaired? with Samsung
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Picture
How do I check the signal quality on my TV?
FAQ for Samsung Television. Find more about 'How do I check the signal quality on my TV?' with Samsung
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Audio
How do I turn the menu sounds on or off on my Samsung TV?
FAQ for Samsung Television. Find more about 'How do I turn the menu sounds on or off on my Samsung TV?' with Samsung
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Firmware / Software
How do I update the software on my Samsung Smart TV?
Find out how to update or upgrade your Samsung Smart TV software or firmware with our easy guide and instructions.
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Accessory
My TV remote isnt working
FAQ for Samsung television. Find out more about 'My TV remote isn't working' with Samsung Support.
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Audio
How to connect Bluetooth devices to your Samsung TV
Find out more about How to connect Bluetooth devices to your Samsung TV with Samsung Support
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How to use
My TV apps won't open
Find out why your Samsung Smart TV apps are not working, opening or loading with our easy guide and instructions.
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How to use
My TV won't turn on
FAQ for Samsung television. Find out more about 'My TV won't turn on' with Samsung Support
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How to use
What is Smart Hub?
FAQ for Samsung television. Find more about "What is Smart Hub?" with Samsung Support.
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Firmware / Software
How can I check what software version my TV is using?
FAQ for Samsung television. Find out more about 'How can I check what software version my TV is using?' with Samsung Support
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TV_Others
What is burn-in and how can I avoid getting it on my TV?
FAQ for Samsung television. Find more about 'What is burn-in and how can I avoid getting it on my TV?' with Samsung Support.
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Firmware / Software
How to update a Samsung TV via USB
FAQ for Samsung television. Find out more about "How to update a Samsung TV via USB" with Samsung Support.
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TV_Others
Where can I buy replacement parts for Samsung products?
FAQ for Samsung products. Find more about 'Where can I buy replacement parts for Samsung products?' with Samsung Support.
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Network
How to troubleshoot internet connectivity for Samsung TV
Learn what to do if your Samsung Smart TV is not finding your Wi-Fi network or connecting to the internet with our easy guide and instructions.
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How to use
How to troubleshoot the Samsung TV that keeps turning on by itself
FAQ for Samsung TV, Find more about how to troubleshoot a Samsung TV that keeps turning on by itself with Samsung Support.
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Installation / Connection
How to mount your TV on a wall or stand
FAQ for Samsung television. Find more about 'How to mount your TV on a wall or stand' with Samsung Support.
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Installation / Connection
Attaching your Samsung TV to a stand
FAQ for Samsung televisions. Find out more about how to assemble your TV and attach it to the stand with Samsung Support.
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How to use
How to find instruction manual & user guide for your Samsung TV
FAQ for Samsung television. Find more about 'How do I find the instruction manual for my Samsung TV?' with Samsung Support.
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Audio
How to set up your Samsung Soundbar
FAQ for Samsung television. Find more about 'How to set up your Samsung Soundbar?' with Samsung Support.
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TV_Others
Do I need a tv licence to stream on Samsung products?
FAQ for Samsung television. Find more about 'Do I need a tv licence to stream on Samsung products?' with Samsung Support.
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How to use
How to charge and use the Samsung SolarCell Remote
FAQ for Samsung Visual Display. Find more about How to charge and use the Samsung SolarCell Remote with Samsung Support.
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How to use
How to turn the Samsung Home Bar on or off
FAQ for Samsung television. Find more about How to turn the Samsung Home Bar on or off with Samsung Support.
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Channel
How to install, watch and stream the Discovery Plus TV App on Smart TV
Learn how to download and use the Discovery Plus TV App on your Samsung Smart TV using our easy guide and instructions.
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TV_Others
Find a replacement remote control for Samsung TV or Projector
If your Samsung TV or Projector remote control is lost or not working you can find a replacement or spare part here.
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How to use
How to cold boot, reboot, restart, or reset your Samsung Smart TV
Find out how to cold boot, reboot, restart, or reset your Samsung Smart TV with our easy guide and instructions.
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Accessory
Set up Hue Sync on your Samsung Smart TV
Enjoy a unique lighting experience when watching shows on your Samsung Smart TV with the Philips Hue Sync app.
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Accessory
Samsung Smart TV remote control LED guide
Our guide will cover the LED status of your Samsung Smart TV’s remote control, so you’ll be able to find out if the remote is charging or pairing.
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Picture
How to screen mirror laptop to TV?
Find out how to mirror the screen of your laptop on your Samsung TV.
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How to use
How to use the BBC iPlayer app on Samsung TV
Find out how to use the BBC iPlayer app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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How to use
How to use the Netflix app on your Samsung TV
Find out how to use the Netflix app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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How to use
How to use the NOW TV app on Samsung TV
Find out how to use the NOW TV app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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How to use
How to use the Amazon Prime Video app on Samsung TV
Find out how to use the Amazon Prime Video app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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How to use
How to use the YouTube app on your Samsung TV
Find out how to use the YouTube app on your Samsung TV. Learn how to stream YouTube content with our easy guide.
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How to use
How to download Britbox app & stream on Samsung TV
Find out how to download the Britbox app on your Samsung TV. Learn how to stream your favourite British TV shows with our easy guide.
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Samsung Apps
How do I clear the Internet browser history on my smart TV?
FAQ for Samsung Television. Find more about 'How do I clear the Internet browser history on my smart TV?' with Samsung
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How to use
What is Intelligent Mode on my TV?
FAQ for Samsung television. Find more about 'What is Intelligent Mode?' with Samsung Support
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Firmware / Software
Additional steps required on your 2013 'F' Range
FAQ for Samsung television. Find more about 'Additional steps required on your 2013 'F' Range' with Samsung Support
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Accessory
How to identify a good HDMI lead?
FAQ for Samsung television. Find more about 'How to identify a good HDMI lead?' with Samsung Support.
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How to use
How to use Samsung Remote Support
FAQ for Samsung TV, Find more about How to use Samsung Remote Support with Samsung Support.
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Firmware / Software
End of service for the All 4 application on 2011 and 2012 Smart TVs
FAQ for Samsung television. Find more about 'End of service for the All 4 application on 2011 and 2012 TV's' with Samsung Support.
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Installation / Connection
How to troubleshoot the TV screen that darkens when connected to a PC
FAQ for Samsung television. Find more about “How to troubleshoot the TV screen that darkens when connected to a PC” with Samsung Support.
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How to use
How to install software and app updates automatically on your smart tv
Learn how to download and install software or app updates automatically on your Samsung Smart TV with our easy guide and instructions.
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How to use
How to use the SmartThings Hub and connect the SmartThings Dongle to your Samsung Smart TV
You may need to use the SmartThings Dongle accessory with your Samsung Smart TV when connecting certain IoT devices.
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How to use
[2023] How to use the SmartThings app on your Samsung Smart TV
You can use the SmartThings app on your Samsung Smart TV to connect and control your home’s smart devices.
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How to use
[2023] How to register and control devices using SmartThings on your Samsung Smart TV
The SmartThings app on your Samsung Smart TV can be used to register and control the smart devices in your home.
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Audio
How to adjust the sound output on your Samsung Smart TV
Learn how to adjust the sound output on your Samsung Smart TV.
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How to use
How to use the Channel 4 app on Samsung TV
Get the help & support you need for your Samsung TV, Projector & Sound Device with our how-to videos, installation guides, tips & much more.
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Audio
How to connect external audio using an optical cable
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Picture
Picture Clarity Settings unavailable when viewing BBC iPlayer
Get the help & support you need for your Samsung TV, Projector & Sound Device with our how-to videos, installation guides, tips & much more.
Manuals & Downloads
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User Manual
- ver 2406050
- 0.27 MB
- 29.06.2024
ENGLISH -
User Manual
- ver 2406050
- 0.27 MB
- 29.06.2024
ENGLISH -
e-Manual
- ver 1.0
- 3.97 MB
- 26.04.2024
ENGLISH -
Quick Guide
- ver 2212220
- 0.55 MB
- 23.03.2023
ENGLISH -
Remote control
- ver 2212150
- 0.21 MB
- 23.03.2023
ENGLISH -
Quick Guide
- ver 2212220
- 0.55 MB
- 15.04.2024
ENGLISH -
Quick Setup Guide
- ver 2305160
- 0.57 MB
- 15.04.2024
ENGLISH -
Remote control
- ver 2212150
- 0.21 MB
- 15.04.2024
ENGLISH -
Statement of Compliance
- ver 2212150
- 0.14 MB
- 15.04.2024
ENGLISH -
OS Upgrade file(USB type)
- ver 0080-2024.2
- 4158.69 MB
- 21.01.2025
- All OS
MULTI LANGUAGE -
Upgrade File(USB type),MAIN
- ver 2000.2
- 1378.41 MB
- 04.09.2024
- All OS
MULTI LANGUAGE -
OS Upgrade Release Note
- ver 1.0
- 1.21 MB
- 03.12.2024
- All OS
MULTI LANGUAGE -
OS Upgrade User Manual
- ver 1.0
- 0.54 MB
- 03.12.2024
- All OS
MULTI LANGUAGE
Useful links
Other software tools and services
Troubleshoot and book a repair
Need help with your product? Troubleshoot the issue or book a repair with an Authorised Service Centre
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Samsung Account
Stay connected with Samsung Account.
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Your gateway to all things Samsung
